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Acura of Johnston

Johnston, IA

4.7
1,239 Reviews

5138 Merle Hay Road

Johnston, IA

50131

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Showing 1,239 reviews

October 22, 2021

Tyler was awesome. He got me and and out and everything went smoothly. No complaints at all. More

by BLAINVANDENBERG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler
Oct 25, 2021 -

Acura of Johnston responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Acura of Johnston. Please don't hesitate to reach out if you need anything else. Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

October 22, 2021

The service manager informed me that I really didn’t need an oil change yet. More

by Penelope Rittgers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can’t remember who helped me.
Oct 25, 2021 -

Acura of Johnston responded

Thank you for the kind words for our service department, Penelope! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

Oct 25, 2021 -

Penelope Rittgers responded

The driving move for me to purchase an Acura was that I really liked my CR-V, but I hated the service at Smart Honda. Now I love my Acura and your service far exceeds Smart Honda.

October 21, 2021

The dealership was super easy to work with from afar. Hasan washed the vehicle, took me on a virtual tour and told me about a couple of minor blemishes, which he took care of. The vehicle was delivered t More

by Tibeco
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hasan Muratovic
Oct 22, 2021 -

Acura of Johnston responded

Thank you! We appreciate your business and the kind words for Hasan. Thank you for choosing Acura of Johnston. Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

October 21, 2021

They were super helpful in getting me into my dream car! And very informative of the features! More

by Kween86
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alen Zenkovic, Muris Hodzic, Craig Mesenbrink
Oct 22, 2021 -

Acura of Johnston responded

Thank you! Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Congratulations on the purchase of your dream car! We look forward to having you as one of our valued customers for many more years to come! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

October 16, 2021

Buying a car has never been easier. I experienced great service and a welcoming atmosphere. More

by KARA5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Remy
Oct 17, 2021 -

Acura of Johnston responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

October 15, 2021

Scott Mears was great to work with for tires for are Acura RL Thank you Scott We love are Acura vehicles!😃 Michael A. More

by MARGETSINGINGER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
LeeRoy Ruiz, Scott Mears
Oct 15, 2021 -

Acura of Johnston responded

Thank you so much for your kind words for Scott, and for taking the time to leave us this wonderful feedback! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

October 15, 2021

Got me in and out quick. Great service, told me what I need and don’t need. More

by Bighorn 1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Mears
Oct 17, 2021 -

Acura of Johnston responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

October 15, 2021

Able to get right in for my first oil change without a appointment. Tyler was very courteous and helpful. I will be back for further service. More

by svrenner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tempest Wetrich
Oct 17, 2021 -

Acura of Johnston responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tyler met your expectations. Thank you again for choosing Acura of Johnston, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

October 14, 2021

Acura of Johnston, IAOn behalf of my employer, I Acura of Johnston, IA On behalf of my employer, I would like to recognize one of your team members, Hasan for his exemplary customer service an More

by Moralfiber2020
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hasan Muratovic
Oct 14, 2021 -

Acura of Johnston responded

GiGi, Here at Acura of Johnston, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

October 14, 2021

Lithia Acura is always the pinnacle of professionalism. They are so easy to work with and always treat us as valued customers. More

by theobrim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lake Hardy
Oct 14, 2021 -

Acura of Johnston responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we always deliver such a great experience! Best Regards, Ron Anderko, General Manager RAnderko@lithia.com

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