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Acura of Johnston

Johnston, IA

4.7
1,239 Reviews

5138 Merle Hay Road

Johnston, IA

50131

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Showing 1,239 reviews

December 04, 2020

Scheduling via website was easy to use, friendly and professional staff upon arrival, and service time was quick and efficient. To top it off I received a complimentary car wash - THANK YOU! More

by Tammi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Gorsuch
December 04, 2020

The staff at Acura in Johnston IA are always very professional and efficient. I appreciated getting the loaner while my vehicle was being serviced. Thanks! More

by abcdkerr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Gorsuch
December 02, 2020

Got us in quickly for service and did a great job! Service people were very professional and accommodating. They also took their time to listen to the issues we were having. More

by dinayaha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Gorsuch, Scott Mears
December 02, 2020

scheduled appointment and loaner for next day after i called. service was fast. Jeremy is a great person to work with, he is efficient and friendly and gets the job done. More

by NOCO0118
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Gorsuch
December 01, 2020

They were friendly and accommodating. We test drove several and they even stayed late after hours to finish the sale. I would highly recommend this dealership. More

by Rhoads90
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Mujic
November 27, 2020

The Concierge service is stellar. Phil took great care of my car driving it 3 hours to Des Moines and returning it to me at work. Best thing is it still had a full tank of gas when it was returned! Than More

by 4morty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Gorsuch
November 24, 2020

Service was excellent and so easy! Appreciated how fast and easy it was to get our new acura serviced! Would recommend to others! Thanks so much! More

by MEGANCWESTERLY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Gorsuch
November 19, 2020

Everything thing went very well. Additional service was great. One thing I thought was funny...... Most of the time there is a tootsie pop in the air duct. as a thank you for service, so when I was paying More

by iiwiiuc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Mears
November 17, 2020

I appreciate the precautions being taken at your dealership during this pandemic. Everyone I dealt with was very professional. It was easy to make an appointment online. More

by ERHANSEN0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Gorsuch, Scott Mears
November 16, 2020

Your service department did a great job on my car. From the tech (TJ?) who did the work, to Jared, the Service Manager, I could not be more pleased with my experience at Acura of Johnston. Even the loaner More

by BAKKEIA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TJ - also gets 5 stars., Jared Maxey
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