Acura of Johnston
Johnston, IA
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I have service my vehicle here in the past and I have had a great experience with the service department. Just recently bought a brand new Acura TLX which I love and Christian Firestine did a great job helpi a great experience with the service department. Just recently bought a brand new Acura TLX which I love and Christian Firestine did a great job helping me get the vehicle. He was super friendly and got everything ready before I came in to purchase. He made the process a lot easier and quicker. More
Christian was very friendly and respectful during my Acura RDX purchase. He helped me get the features important to me and was mindful to keep cost reasonable. I live 3 hours away so the concierge ser Acura RDX purchase. He helped me get the features important to me and was mindful to keep cost reasonable. I live 3 hours away so the concierge service offered for maintenance and repairs is amazing. I will definitely tell me friends to check Acura of Johnston out for their next purchase. More
WE are on are 4th Acura, all RL, Jeremy has always been a great service advisor! Thank you Jeremy! We have always been treated very good with are service on are Acura RL's . Michael Argetsinger great service advisor! Thank you Jeremy! We have always been treated very good with are service on are Acura RL's . Michael Argetsinger More
Everyone is always very helpful and friendly. This is our second RDX and have been very happy with it. I am a widow now, but don’t feel like they take advantage of me. second RDX and have been very happy with it. I am a widow now, but don’t feel like they take advantage of me. More
Great customer service and communication . Wait was not Great customer service and communication . Wait was not very long and my Acura has been running smooth. I appreciate the professionalism. Thank y Great customer service and communication . Wait was not very long and my Acura has been running smooth. I appreciate the professionalism. Thank you very much More
They are always polite, knowledgeable and responsive. I trust the work they do. Great company and great people. It was a pleasant experience as always. trust the work they do. Great company and great people. It was a pleasant experience as always. More
Purchased my vehicle in February and this was my first service at the dealership. It was quick, easy, and friendly. Makes thinking ahead to my next appointment feel like less of a chore. service at the dealership. It was quick, easy, and friendly. Makes thinking ahead to my next appointment feel like less of a chore. More
Everything was Excellent from the customer service and care of my Acura RDX, but I have one issue which is that I didn’t get my car washed after service . I would have asked but have a busy schedule and h care of my Acura RDX, but I have one issue which is that I didn’t get my car washed after service . I would have asked but have a busy schedule and had to leave right away . Maybe your policy has changed and now requires a customer to ask for a car wash after being serviced but this has always been done in the past . More
I will say it was one of the easiest care buying processes I have been through. There were no games no hiding anything and they went above and beyond to communicate. There were some things that need processes I have been through. There were no games no hiding anything and they went above and beyond to communicate. There were some things that needed to be added to my vehicle after purchase and they followed up with me right away to get that scheduled. Other dealers push you out the door once the papers are signed but I have not at all felt this way. As long as the service stays at this level I wouldn't hesitate buying another vehicle here again. More
Disappointed in not being told ahead of time that there was no owners manual for car purchased. No second key. Carvana at least warns you. was no owners manual for car purchased. No second key. Carvana at least warns you. More


















