Acura of Johnston

When I picked my car up the window was down and the keys on the front seat. To me that is not really how I expect my vehicle to be left, anyone could have taken the car. The steering wheel was extremely d on the front seat. To me that is not really how I expect my vehicle to be left, anyone could have taken the car. The steering wheel was extremely dirty to touch and it took several times wiping it until all of the black grease was gone. More

Scott was great....kept me up to date in what was going on with my car.... very friendly and helpful.... Do car washes and vacuums not come complimentary anymore? The last few times I've taken my car i on with my car.... very friendly and helpful.... Do car washes and vacuums not come complimentary anymore? The last few times I've taken my car in I didn't receive either... More

While I was pleased with Alen. I was not happy with my vehicle condition at time of pickup. My passenger rear wheel had scuffs on it and the tire had rubber peeling off as if someone hit a curb with som vehicle condition at time of pickup. My passenger rear wheel had scuffs on it and the tire had rubber peeling off as if someone hit a curb with some force. Also my front windshield had a small crack in it. The dealership should have gotten this fixed before I picked up the car. More

Hello,Jeremy was once again a pleasure to work with. Hello, Jeremy was once again a pleasure to work with. I've been coming to Acura for 14 years and he's always cordial as usual. Hello, Jeremy was once again a pleasure to work with. I've been coming to Acura for 14 years and he's always cordial as usual. More

Jeremy Gorsuch has been very responsive and willing to assist me in dealing with the extended auto care company with which I have a plan. Not so much the sales department. Sales Rep always had to go " assist me in dealing with the extended auto care company with which I have a plan. Not so much the sales department. Sales Rep always had to go "ask my manager". Wasted my time. I don't play that game. If the sales manager needs to provide the answers, he should be face to face with me. More

I went over there because I was referred by one of his friends thinking that I can get a better deal in the car that I have maybe lower payment or another car he and dad give me at least the car that I do friends thinking that I can get a better deal in the car that I have maybe lower payment or another car he and dad give me at least the car that I don’t want yes best service wasting my time More

Very quick transaction First experience with a customer Very quick transaction First experience with a customer rating system which requires a 25 word minimum review. I don’t want to ignore giving the Very quick transaction First experience with a customer rating system which requires a 25 word minimum review. I don’t want to ignore giving the people we worked with high marks so I’m now meeting the 25 word minimum More

Scott was excellent to work with - He kept me up to date with details, and was able to pinpoint the issue and get me out the same day. Thanks! with details, and was able to pinpoint the issue and get me out the same day. Thanks! More

Thank you for all the hard work and appreciate all the Des Moines Acura team....I wound recommended if you need anything from acura? They there... Des Moines Acura team....I wound recommended if you need anything from acura? They there... More

Top notch service! Clean service department, great selection of refreshments. Jeremy and Jared were great throughout the whole service I needed! Highly recommend Acura of Johnston service! selection of refreshments. Jeremy and Jared were great throughout the whole service I needed! Highly recommend Acura of Johnston service! More