
Acura of Johnston
Johnston, IA
Filter Reviews by Keyword
By Type
Showing 1,235 reviews
Great car - average service It was a good experience overall - however, the knowledge level of the sales staff was lower than I would have liked. When I was test driving the cars It was a good experience overall - however, the knowledge level of the sales staff was lower than I would have liked. When I was test driving the cars, I was asking common questions that the sales rep did not have information on. Really enjoy driving my new car and looking forward to the quality service! More
Convenient maintenance and recall work. I do like that Acura now will travel to get your car for maintenance and leave you with a loaner. This is a huge benefit since I live 2 hours away. I do like that Acura now will travel to get your car for maintenance and leave you with a loaner. This is a huge benefit since I live 2 hours away. More
Cody did a very nice job in making me feel welcomed . I have been speaking Cody for the last few months and he stayed in contact with me until I was ready to make the switch. I recommend anyone looking for have been speaking Cody for the last few months and he stayed in contact with me until I was ready to make the switch. I recommend anyone looking for and honest & courtious6sales professional to speak with Cody!Seller Thanks cody ! More
Great team! Very professional center. Accurate estimate and recommendations. Pleasantly surprised at the fast service and follow thru. The Concierge service is a Very professional center. Accurate estimate and recommendations. Pleasantly surprised at the fast service and follow thru. The Concierge service is a life saver for this busy family. More
Excellent Experience We bought our car for a very fair price and our salesperson took the time to show us all the features and how to use them. We added an automatic start We bought our car for a very fair price and our salesperson took the time to show us all the features and how to use them. We added an automatic start and they came and picked up the car from our home and dropped it back off at the time promised. Super convenient. More
Fun time working with Cody Thank you Cody for getting me into the car of my dreams. Took some work but you made it happen for me!!! I’m driving an awesome vehicle!! Thank you Cody for getting me into the car of my dreams. Took some work but you made it happen for me!!! I’m driving an awesome vehicle!! More
Steve is the BEST!! I will start this review by saying that I have many friends in "The Bizz" and I still would recommend buying from Steve! My wife and I bought 2 vehi I will start this review by saying that I have many friends in "The Bizz" and I still would recommend buying from Steve! My wife and I bought 2 vehicles from Steve in a week! Our situation wasn't the easiest one. Steve showed patience, empathy, tenacity in working with US, and a clear and obvious abundance of knowledge. We purchased the first vehicle on a Monday. Then after weighing options with our other vehicle, and TRYING to work with other dealerships, we finally just decided to go back to Steve. We should have done that all along! Steve won our business on our 2nd car in the same week! He showed the same traits as he did with the first vehicle! Steve is professional, courteous, and everything (plus more) that you'd want and expect from a sales representative at Acura. I've bought a few cars from Acura and this is my wife's first. We will continue to refer people to Steve and Acura of Johnston! Our finance guy Frank was very easy and fun to work with. Thank you again Steve and Frank for the AMAZING CUSTOMER SERVICE AND EXPERIENCE! More
Great customer service This is the second car I bought from Acura of Johnson and I have had the best experience to be working with the staff there. Steve has gone above and This is the second car I bought from Acura of Johnson and I have had the best experience to be working with the staff there. Steve has gone above and beyond his performance, he understands I can’t put too much money toward my security deposit and pay a little as low as below $300 a month. I’m not going to lie he worked his butt off to help me get what I want. I told him I don’t like the car with black leather seat nor base model. He worked very hard to get me the car I desperately wanted and I am very amazed by his dedication to a customer like me. I’m in love with my new car, not only I have low monthly payment, I also get the premium package with graystone interior. I wouldn’t think anyone will work hard to get me the best deal to a car I want like Steve. More
Great Experience Steve was great to work with. He was knowledgeable and addressed any questions I had about the vehicle. My family loves our purchase and Steve helpe Steve was great to work with. He was knowledgeable and addressed any questions I had about the vehicle. My family loves our purchase and Steve helped make that possible. Frank made the financing quick and easy to understand. More