Acura of Johnston

AMAZING experience I purchased my TSX 10 years ago from this dealership and have been in for oil changes/new tires/service ever since. This is the best car I have ever I purchased my TSX 10 years ago from this dealership and have been in for oil changes/new tires/service ever since. This is the best car I have ever owned, due in large part to the excellent service I receive in the service department. Matt is wonderful to work with and keeps me apprised of anything that needs to be done. Recently worked with Robin as well and he is just as great. Comfortable waiting area to rest in when I have time, and I always appreciate the shuttle ride when I need to get to work and can't wait. I will keep my TSX and give to my son when he graduates from college and will get my next Acura at this dealership. I can't imagine going anywhere else. Quality vehicle and AMAZING customer service - they treat you like family! kathy More

THE ABSOLUTE BEST Business as usual at ACURA of Johnston is simply the very best. I've had my 2004 MDX serviced there for over 2½ years. I get explanations about what Business as usual at ACURA of Johnston is simply the very best. I've had my 2004 MDX serviced there for over 2½ years. I get explanations about what work needs to be done, and I have complete trust in their recommendations. Their workmanship is TOPS, and my old SUV remains in great working order. More

Great experience The service was very fast and convenient. The waiting room was very nice and provided WiFi. The complementary car wash and vacuum was done quickly and The service was very fast and convenient. The waiting room was very nice and provided WiFi. The complementary car wash and vacuum was done quickly and was high quality More

Quick and Easy Bought my Jeep off the pictures they posted online. When I called, Alen took additional pictures for me. I arranged my own finances, drove down from M Bought my Jeep off the pictures they posted online. When I called, Alen took additional pictures for me. I arranged my own finances, drove down from Minneapolis, signed some paperwork and on my way home. Great experience!!! More

Good customer service The service experience is good with helpful updates on the general condition of my vehicle and suggestions for upcoming necessary maintenance. I’ll be The service experience is good with helpful updates on the general condition of my vehicle and suggestions for upcoming necessary maintenance. I’ll be returning for sure. More

Change in Service Program Have had my Acura's serviced by this dealer for may years and, up until recently, I have been very happy. Matt & Jeremy do a great job! However, the Have had my Acura's serviced by this dealer for may years and, up until recently, I have been very happy. Matt & Jeremy do a great job! However, they now have some new people who have been pushing services not recommended by Acura and/or at timing increments well short of Acura's recommendations. Watch out for the up-sell tactics, was not an issue until the past year. Also, I have not found a sales person who will treat me with respect and courtesy since Tony left the dealership. There is a new guy, Leroy, who did leave a positive impression. I'll talk to him when I'm ready for a new vehicle. Would be nice to skip the drive to Omaha of KC. More

Nice and friendly service. Everyone I've met are nice and friendly. The place is nice and clean. Thanks James Jones and Nathan Waller stayed late to work with us. Both of you ar Everyone I've met are nice and friendly. The place is nice and clean. Thanks James Jones and Nathan Waller stayed late to work with us. Both of you are AWESOME! More

Great Service Dealership This is our 2nd Acura MDX purchased from this dealer. The purchase experience was very good, straight-forward. The service department has been excepti This is our 2nd Acura MDX purchased from this dealer. The purchase experience was very good, straight-forward. The service department has been exceptional in that they have maintained our vehicles to a very high standard. This dealer has an award winning service department and providing a enjoyable purchase experience with people who truly care about their customers. More

Great, friendly service! The experience was hassle free and I was greeted quickly. They were accommodating and friendly! I appreciated the helpful staff and the cleanliness of The experience was hassle free and I was greeted quickly. They were accommodating and friendly! I appreciated the helpful staff and the cleanliness of the building. My car was washed and ready when I got there to pick it up. More

New Acura MDX Alen and James did a great job of making the buying process go very smoothly. Alen came in on his day off to help complete the purchase. Alen di Alen and James did a great job of making the buying process go very smoothly. Alen came in on his day off to help complete the purchase. Alen did a great job of following up before and after the purchase and definitely "earned" our business. More