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Acura of Milford

Milford, CT

not yet
rated
90 Reviews

1503 Boston Post Rd

Milford, CT

06460

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Showing 90 reviews

May 28, 2017

Excellent service department I just wanted to take a minute to write about the service department here. Steve Knox was and always is very helpful and professional when handling al More

by JustinP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Knox
February 26, 2017

Not recommended I just brought a car from there yesterday. Although the experience was good the check light engine came on. I am not even sure they will trade in this More

by chocolate12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Craig
May 04, 2017 -

Acura of Milford responded

That is not the kind of experience we seek to provide. Please call us when you can so we can address this together.

January 30, 2017

Danny Colmenares was so helpful. Danny was great in assisting me in purchasing a new car. He was patient and very informative. The deal was explained to me very thoroughly and I was a More

by Julianna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Colmenares
Feb 01, 2017 -

Acura of Milford responded

Julianna, we are truly grateful for this awesome review! We are thrilled that Danny was able to earn your business. He is a great asset to our team and we appreciate all he does. Thank you again and we look forward to the opportunity to service you in the future. Best, Robert Serrano, rserrano@acuraofmilford.com

January 22, 2017

DISASTER - DO NOT GO Acura of Milford Worst experience of my adult life. Upon arriving to take delivery of our purchased Certified Pre-Owned, the vehicle had new damage. The General Sale More

by Normally Patient
Recommend Dealer
No
Employees Worked With
Mohab Elhammamy
Feb 03, 2017 -

Acura of Milford responded

We appreciate your feedback regarding your recent experience. We don't want to lose a loyal customer or miss out on the opportunity to grow as a company. I'd like the chance to speak with you and hear your feedback regarding your visit. Please contact me at your earliest convenience. Robert Serrano

November 03, 2016

Great expierence Daniel C, from Acura in Milford was phenomenal! Had a previous lease with Acura, and wanted to trade in my current vehicle for a SUV. The problem was, More

by Kesslers387
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel colmenares
Nov 07, 2016 -

Acura of Milford responded

Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Daniel was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Regards, Robert Serrano, rserrano@acuraofmilford.com

October 22, 2016

Got me to the wedding! A great big thanks to Bob, Drew, Steve, Fernando and Chris the tow truck driver. My Acura MDX radiator decided to crap out while driving to an out of More

by Kryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew, Bob, Ferdinando, Steve
Oct 24, 2016 -

Acura of Milford responded

We appreciate your kind words, Kryan. We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Regards, Bob Edwards - bedwards@acuraofmilford.com

October 12, 2016

Service Department Mike "amazing" A couple of years ago I purchased a vehicle from CarMax what a mistake. However I started to bring the 2008 mdx to Acura of milford a More

by mikdup
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Knox
Oct 14, 2016 -

Acura of Milford responded

Thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be ecstatic to hear that you left Acura Of Milford satisfied. We are very appreciative of your 5-star review and recommendation. We appreciate you continually trusting us with your car buying and service needs! Regards, Bob Edwards - bedwards@acuraofmilford.com

October 09, 2016

Amazing Going to Lease a new MDX for for my girlfriend. They've always been helpful. Thank you friends, appreciated the help. You guys put a smile on my girlf More

by Damion Williams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Powers
Oct 10, 2016 -

Acura of Milford responded

Thank you for leaving us this great review, Damion. We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Regards, Robert Serrano, rserrano@acuraofmilford.com

October 09, 2016

LIARS!!!! NEVER AGAIN!!! ****this has been the worst experience ever****. from the start to the end. they are all liars!!! from the sale rep(vincent), financial manager(eric) More

by Sashaunie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
ERIC, VINCENT
Oct 10, 2016 -

Acura of Milford responded

Sashaunie, I am disappointed to hear our dealership was unable to provide the business you needed. We always aim for 100% customer satisfaction; however, it is apparent we have fallen short of this goal during your most recent visit to Acura Of Milford. We appreciate you taking the time to share your experience and leave this review. Reviews like these help highlight specific areas in need of improvement as we are continuously looking for new ways to improve our dealership. We'd like to do whatever it takes to regain your future business. Please contact me at your earliest convenience so that we can work together to resolve this issue. Sincerely, Robert Serrano, rserrano@acuraofmilford.com

April 19, 2016

Great People! I have been an Acura of Milford customer for over 7 years and love it! John Powers in sales and Nelson in Service are awesome! More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Powers, Nelson
Apr 20, 2016 -

Acura of Milford responded

Steve, thank you so much for the wonderful review of your experience at Acura of Milford. John and Nelson are some of the best at what they do, and your review is spot on. We love hearing from great customers like yourself that continue to spread all the good things our dealership is doing to take care of its customers. Thanks again for your loyalty and business! Always feel free to contact us if you need any assistance. Best Regards, Matt Cattel - Sales Manager - mcattel@acuraofmilford.com

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