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Acura of Orange Park
Jacksonville, FL
360 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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August 14, 2012
I just bought a 2012 Acura TL from Acura of Orange Park and I had a great experience. The salesman was friendly and knowledgeable, and everyone was very accommodating. They gave me the best price of any o and I had a great experience. The salesman was friendly and knowledgeable, and everyone was very accommodating. They gave me the best price of any of the dealers I went to and the transaction was very quick and efficient. This is my 5th Acura and I will certainly buy my next one from Acura of Orange Park. More
by ntalesnick
Employees Worked With
Andrew Caruso, Andrew Risko
August 09, 2012
Just wanted to thank you again for all of your efforts making my Acura purchase so smooth. The car is beautiful. There were no other dealerships willing to work with me as well and appeared so effortles making my Acura purchase so smooth. The car is beautiful. There were no other dealerships willing to work with me as well and appeared so effortlessly as the Orange Park dealership did. Other dealerships are now emailing and calling to make sure the deal went through as discussed. I don't believe they thought I was a serious buyer...or something...I still haven't figured that one out yet. Nick and the other gentleman who showed up in my driveway with my new vehicle were wonderful, and so patient. They went over every feature in the car. I felt like they wouldn't leave until I was completely comfortable with the car. That was not the experience my sister had when she recently purchased her Acura thru the Sanford dealership last month. That dealership is closer in distance, so we wanted to shop there. But for me it was not worth it at all, for the frustrations I watched her go thru with her purchase. After sitting in the hot seat at the dealership most of the day, they handed her and her husband the keys to fen for themselves and figure out the car's features...they still haven't got the phone hooked up correctly. She is suppose to go back to them and has a list to go over to find out how a few things work (she purchased the 2013 ILX w/Tech pkg). I don't believe that dealership knew how the car worked themselves. Looking forward to spreading the word about the Orange Park Acura dealership. You all have all the bells and whistles that made the experience a very enjoyable one. And, to not even have to leave my home to choose and purchase my car! Noone can believe that and think it is something I finagled somehow. You all showed me, that's what you do to go the extra mile for your customers! It was the perfect purchase for me. Thank you again! More
by clifford99
Employees Worked With
Gigi and Nick, Nick Khuja
August 07, 2012
My son and I went to this dealership. The sales guy took a credit app from my son. My son told the sales rep that he was leaving for Honolulu Hi in two weeks and when he gets there he will be a E-4 and that a credit app from my son. My son told the sales rep that he was leaving for Honolulu Hi in two weeks and when he gets there he will be a E-4 and that he will get a addional $1,400 a month. The sales rep told us he would let his boss know this. They put in the app that he made close to $60,000 which was not true. We looked at some cars and left because there cars were to expensive. They called us and told us that the car he was looking at they would dicount $3,500 and he was approved thru Honda for a interest rate of 4.09%. When we got back they had switched cars on him and gave him a striped down model. We were told he was not financed w/ Honda and he would have to find his own financing. One big switch. They had him resign the paper work four times. He got his financing from Navy Federal Credit union. When he called the sales mgr to find out how much to get from Navy Federal he was told to get a check for $1,700 more than he needed, It has been a month and he still does not have his $1,700 from the over payment. Every time I have spoken to these people they tell me a different story. The finance guy has told me four times my sons over payment was in the mail. I checked the mail today and it still not here. More
by 8662cardio
Employees Worked With
Greg and Cory
July 17, 2012
Acura of Orange Park far exceeded our expectations and the # 1 REASON for that is simple.....NICK KHUJA. He went above and beyond to make sure we were happy and got exactly what we wanted. We are treated the # 1 REASON for that is simple.....NICK KHUJA. He went above and beyond to make sure we were happy and got exactly what we wanted. We are treated like “family” each and every time we visit this dealership.....as if we are the only customers that matter at that moment. Nick is a true professional with a rare gift of genuine kindness and warmth that today’s business society lacks. Nick has a real knack for making you feel “special”. He is the kind of guy you look forward to dealing with. He made our car buying experience easy and quite pleasurable. Our experience with car dealerships in the past has been one where once you’ve completed the sales transaction, you are on your own......the sales staff/customer relationship is over. With Nick it has been the total opposite. He has gone above and beyond to assist us in every way possible, and as a bonus, we feel we have made a good friend for life! For these reasons, our future loyalty lies with Acura of Orange Park as long as we have the privilege of dealing with Nick. He is a real asset to this dealership and we hope he is reminded of this on a daily basis – he deserves it. Tina and Kenny Morris Archer, Florida More
by ktmorris
Employees Worked With
Nick Khuja
July 03, 2012
Great service, great attitudes, great people, I would recommend anyone going to this dealership. They were definitely way above par and made me feel welcome. recommend anyone going to this dealership. They were definitely way above par and made me feel welcome. More
by Mikejf12
Employees Worked With
Nick Khuja
June 27, 2012
As 7 time Acura owners, my wife and I have dealt with Aaron Watkins and Acura of Orange Park for the last 5 transactions. Aaron and his team have always provided an exceptional experience, and have mad Aaron Watkins and Acura of Orange Park for the last 5 transactions. Aaron and his team have always provided an exceptional experience, and have made the transaction and negotiation process as stress-free as possible. We live on the outskirts of Orlando, and do not hesitate to make the two hour trek to Orange Park to have the pleasure of doing business with Aaron. At the dealership, we are always warmly welcomed, and are thanked for our business. More
by 6thgear
Employees Worked With
Dennis Justice, Aaron Watkins
June 26, 2012
Gigi was awesome - friendly and helpful, she always got back with me, answering all my questions and I had a bunch! Brad was my salesman, he was very pleasant, not pushy at all and went above and beyond back with me, answering all my questions and I had a bunch! Brad was my salesman, he was very pleasant, not pushy at all and went above and beyond sales by spending time with me, helping me with my new car! I would definitely recommend this dealership for anyone looking for a new or used car. More
by Holliejan
Employees Worked With
Brad Brown
June 22, 2012
My husband and I previously owned a GMC Yukon we absolutely loved! However with climbing gas prices. We started looking online and gave my number on the website then Gigi called me back. We arranged absolutely loved! However with climbing gas prices. We started looking online and gave my number on the website then Gigi called me back. We arranged an appointemnt and drove from Southeast GA to meet her. We knew which cars we wanted to look at and found the one we loved. Gigi has the best personality and is very knowledgeable when it comes to Acura vehicles. I would highly recommend her to anyone and everyone! Thanks again Gigi, Maegan and Cody More
by vincent227
June 18, 2012
Four years ago we travelled to Jacksonville (Orange Park) to look at an Acura. We bought a 2008 MDX and have loved everything about it. At the end of May I was toying with the idea of trading in our to look at an Acura. We bought a 2008 MDX and have loved everything about it. At the end of May I was toying with the idea of trading in our MDX for a new 2012 MDX. I really did not think it would be financially feasible, but I gave it a shot. I went on the AcuraofOrangePark website, chose the car, color and options that suit us, and asked for a quote. Lo and behold....within an hour I had a quote that was outstanding - maybe even hard to believe. But there was one other detail - the trade-in of our 2008 MDX. In perfect shape, we were offered an exceptional trade-in value so that, when subtracted from the purchase of the new car, my out of pocket cost to move to the new MDX was really too good to resist. Honestly, I was surprised and went from just kicking the idea around to putting the deal together within a matter of just hours - and all through a few emails and phone calls back and forth. I can tell you that this was the most pleasant experience buying a car I have ever had. Gigi Sellers, our salesperson, was pleasant, energetic and knowledgeable in making our deal come true. Few people in today's business world get back with answers, rather than keeping you waiting for information. Not Gigi - she worked out the details of the deal quickly and to our satisfaction. We were in Jacksonville the next day driving the car and signing the papers. My rating of Gigi, the other staff members we met and the people at Acura of Orange Park is a "perfect 10". I would not hesitate to recommend her or her dealership to any of my best friends and family members. Peter Seitz Savannah, GA More
by Peter Seitz
Employees Worked With
Aaron Watkins, Gregory Fouche
April 02, 2012
I recently bought 2 used vehicles from the Orange Park Acura location and the cars were great vehicles but the customer service my family and I recieved there was unacceptable. I have no problems with the Acura location and the cars were great vehicles but the customer service my family and I recieved there was unacceptable. I have no problems with the cars but I would never recommend this dealership to anyone. More
by Rockkell
Employees Worked With
Just about everybody.
