Acura of Pleasanton

It was my yearly check up. I was pleased with the service. Michael explained everything to me so that I could understand.. I will look forward to returning next June 2020. I was pleased with the service. Michael explained everything to me so that I could understand.. I will look forward to returning next June 2020. More

New Car Worked with Robert He was very helpful kind and understanding!! Thanks for everything. Don't have 25 words or more to say Came in on Sunday to Worked with Robert He was very helpful kind and understanding!! Thanks for everything. Don't have 25 words or more to say Came in on Sunday to pick up my car and it had just come off the truck. Had to be delivered the next day. Robert brought the car to my house and went over everything. Thank you Robert More

Good Experience Picked a car out from website. Dealt with Ron Andrews. Easy to work with and had no problems. No problems with financial dealing too. Open and honest. Picked a car out from website. Dealt with Ron Andrews. Easy to work with and had no problems. No problems with financial dealing too. Open and honest. More

Excellent Service Delivery The service representatives: Listened to my needs; Responded like they valued my patronage; Understood that we are all busy and they sought to exp The service representatives: Listened to my needs; Responded like they valued my patronage; Understood that we are all busy and they sought to expedite the service appointment; More

very professional and addressed my service problem Landon Bura the Service Consultant was very friendly and Knowledgeable of my problem and took time to tell me what was going to happen and called me w Landon Bura the Service Consultant was very friendly and Knowledgeable of my problem and took time to tell me what was going to happen and called me when everything was done. More

Very professional and personalized experience I will definitely refer my friends and family to Acura of Pleasanton due to the wonderful experience I had purchasing my new vehicle. Stephen, who ass I will definitely refer my friends and family to Acura of Pleasanton due to the wonderful experience I had purchasing my new vehicle. Stephen, who assisted me with my purchase, was very professional and patient as I was full of questions and he was careful to take into consideration my price range and affordability. Everyone I encountered there was professional and helpful from sales to finance. All of my concerns were addressed and I felt confident I was making the best purchase for my money. More

Honesty, Our salesman and sales manager were honest with us and honesty goes a long ways with us and we are very pleased with our experience. Our salesman and sales manager were honest with us and honesty goes a long ways with us and we are very pleased with our experience. More

Great Experience Landon was great. Would ask for him next time. Everything was done on time and as promised. Prices are very high though and they always seem to find e Landon was great. Would ask for him next time. Everything was done on time and as promised. Prices are very high though and they always seem to find extra things that need fixing which means I never get out of there for less than $500. More

Customer service was excellent. Have been working with Marisol Arvizu for several years now and she has also been warm, friendly, and very professional in taking care of all my maint Have been working with Marisol Arvizu for several years now and she has also been warm, friendly, and very professional in taking care of all my maintenance / service needs for my Acura RDX. Marisol and the service team are why I have also come back to get my vehicle taken care of at Pleasanton Acura. More

Purchase of a Acura MDX Hybrid My wife and I live in the California Central Valley. Our first contact with Acura Pleasanton was via the internet while reviewing your inventory look My wife and I live in the California Central Valley. Our first contact with Acura Pleasanton was via the internet while reviewing your inventory looking for a MDX Hybrid. I was contacted the next day by Ron Andrews. Ron was prepared with the two colors available in stock. I told Ron these colors were not our preference and he responded the dealership had a MDX Hybrid scheduled to be built about three weeks out at the factory in our preferred color. Our conversation continued about the Hybrid and I found Ron to be well informed about this model and above all was easy to converse with due to his sense of humor and hearty laugh. I told Ron that my wife and I would discuss the vehicle and contact him within 48 hours. We recontacted Ron and told him we wanted the vehicle with a scheduled build date. We agreed upon a purchase price and I emailed a list of dealer accessories we wanted installed. The next time we heard from Ron was when he told us of the vehicle arrival date at the dealership and we agreed on a date when we would able to pick it up. Lastly, I shared with Ron that I wanted to keep the number of people we had to deal with to complete the purchase and registration to a minimum. Even though, he promised to do so, I really had my doubts having dealt previously with other dealerships. On our scheduled pickup date we met Ron for the first time in person and found the purchase experience at Pleasanton Acura to be as promised! We took a short test drive in the Hybrid, Ron checked out our 2015 MDX as a trade in and agreed on a final price for our third Acura MDX. To complete the purchase and registration Ron introduced us to Lynn Tiret who completed the process. Lynn is much like Ron in respect to knowledge of her part of the agreement/registration process and ease with which she communicates. More