Acura of Pleasanton

Acura of Pleasanton responded

Thank you Fred for taking the time to share your first service experience with our dealership and teammate Marisol Arvizu. With so many choices out there we appreciate allowing us to earn your business. We know maintaining a car can be an time consuming process but it is our goal to make it as pleasant as possible. As your Acura ownership partner, we stand behind every vehicle we service, so please feel free to let us know if there are ever any questions about your 2018 Acura! Regards, Adam Toy Social Media Coordinator Acura of Pleasanton

Acura of Pleasanton responded

Hello Mihsll4, we're so glad that we were able to go above and beyond your expectations! Thank you for letting us know about your experience with teammate Gary Chan and our service department. We appreciate allowing us the opportunity to provide the highest level of care and to keep your Acura factory safe. Your feedback is valuable, and we are happy that we could be a part of your Acura journey! As your ownership partner, we are committed to your experience, so please feel free to let us know if there are ever any questions! Regards, Adam Toy Social Media Coordinator Acura of Pleasanton

Acura of Pleasanton responded

Thank you Raj for choosing our dealership and allowing us an opportunity to earn your business with your Acura. We appreciate your feedback and sharing of your recent service experience with teammate Marisol Arvizu. We are always looking for ways to improve our guest experience and having the right teammates like, Marisol and using ride sharing make all the difference. Please feel free to let us know if there is ever anything we can do to help. Regards, Adam Toy Social Media Coordinator Acura of Pleasanton

Acura of Pleasanton responded

Thank you KA. Jensen for taking a moment to share of your recent experience with our teammates Helder Pereira and Vanessa Strand during your visit with our dealership. We appreciate allowing us an another opportunity to serve and to be a part of your continuing Acura RDX journey. Your consideration and positive review is very valuable to us. As your Acura partner, we are looking forward to our continued relationship, so please feel free to let us know if there is anything we can do to help! Regards, Adam Toy Social Media Coordinator Acura of Plesanton

Acura of Pleasanton responded

Thank you Eon for taking a moment to let us know of your experience during your recent service visit to our dealership. We appreciate allowing teammate Landon Bura to be a part of your continuing Acura ownership experience. We know bringing one's vehicle in for maintenance or unexpected repairs is rarely a highlight of anyone's day but we are focused to provide the best possible experience while doing so. We look forward to serving you again in the future and thank you again for your feedback. Regards, Adam Toy Social Media Coordinator Acura of Pleasanton

Acura of Pleasanton responded

Hello Mark, thank you; we appreciate your feedback and for choosing our dealership for the past eight years. We appreciate letting us know about your recent experience with our service department and allowing us another opportunity to earn your business with your Acura MDX.. We are always looking for ways to improve our guest experience and having the right teammates like, Shaun Dortch make all the difference. Your comments regarding the car wash has been shared with our service team for consideration. Please feel free to let us know if there is ever anything we can do to help. Regards, Adam Toy Social Media Coordinator Acura of Pleasanton

Acura of Pleasanton responded

Thank you Grizzly32 for taking a moment to let us know about your recent service visit to our dealership. We appreciate your feedback and allowing teammate Shaun Dortch and our team to be a part of your Acura MDX ownership experience. We know bringing one's vehicle in for maintenance or repairs is rarely a highlight of anyone's day but having teammates that are committed to provide the best possible experience while doing so can make all the difference. We thank you again for choosing us and look forward to serving you again in the future. Regards, Adam Toy Social Media Coordinator Acura of Pleasanton

Acura of Pleasanton responded

Thank you Ms Harrision for sharing of your experience with Landon Bura while visiting our service department. We appreciate allowing us the opportunity to provide the highest level of care and keeping your Acura factory safe. Your time is valuable, and glad we could accommodate your schedule. As your Acura MDX ownership partner, we are committed to your experience, so please feel free to let us know if there are ever any questions! Regards, Adam Toy Social Media Coordinator Acura of Pleasanton

Acura of Pleasanton responded

Thank you SBreg for sharing of your recent service experience our dealership and with teammate Shaun Dortch. We are all committed to becoming a part of your Acura RDX ownership journey and will always try to make your visits as pleasant as possible. Should there ever be any inquiry, please feel free to let us know if there are ever any questions. We are here to help! Regards, Adam Toy Social Media Coordinator Acura of Pleasanton

Acura of Pleasanton responded

Congratulations GGPBEAR on your new Acura MDX! We're happy you found our staff to be so supportive during your many years of experiences here at Acura of Pleasanton. Earning the confidence of our guests is a top priority for all our teammates. Leasing for a new vehicle is still a huge life event to many owners and we appreciate providing Stephen Lao the opportunity once again to be a part of it. Your kind words means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Regards, Adam Toy Social Media Coordinator Acura of Pleasanton