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Acura of Pleasanton
Pleasanton, CA
1,246 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,246 reviews
June 27, 2019
great work guys Bringing my car to the dealership I was in and out with a loaner and when picking up car I was there for 5 minutes. great job very organized Bringing my car to the dealership I was in and out with a loaner and when picking up car I was there for 5 minutes. great job very organized More
by taylormayd67
Verified CustomerEmployees Worked With
Shaun Dortch
June 27, 2019
Ashley was quick, friendly, informative and courteous. Ashley is an excellent service representative. I enjoyed my appointment. I didn't catch the name of the first gentleman I saw. He was excellent friend Ashley is an excellent service representative. I enjoyed my appointment. I didn't catch the name of the first gentleman I saw. He was excellent friendly and informative. More
by PAMELA.STANWORTH
Employees Worked With
Ashley Fritze, Marisol Arvizu
June 27, 2019
Rear brake replacement Shaun had us checked in and out with the worked completed perfectly!! This is always the service we receive with Acura of Pleasanton with all of the s Shaun had us checked in and out with the worked completed perfectly!! This is always the service we receive with Acura of Pleasanton with all of the service associates. More
by debferrari
Employees Worked With
Shaun Dortch
June 27, 2019
Excellent service I have going to this dealership since 2005. I have always have been given the most professional and personal care on my vehicle. The Service Advisors I have going to this dealership since 2005. I have always have been given the most professional and personal care on my vehicle. The Service Advisors are all professional & courtesy & always give me exceptional service & go out of there way to always please the customer. I would personally like to thank Marisol Arvizu for her professional & courtesy that she shows me everytime I have my car serviced. She knows her job well & always goes the extra mile to be sure everything is just right. Please give her a big Thank You from me. More
by Stacy Keeney
Employees Worked With
Landon Bura, Marisol Arvizu
June 26, 2019
It was my yearly check up. I was pleased with the service. Michael explained everything to me so that I could understand.. I will look forward to returning next June 2020. I was pleased with the service. Michael explained everything to me so that I could understand.. I will look forward to returning next June 2020. More
by MARYANN5
Employees Worked With
Michael Capas
June 26, 2019
New Car Worked with Robert He was very helpful kind and understanding!! Thanks for everything. Don't have 25 words or more to say Came in on Sunday to Worked with Robert He was very helpful kind and understanding!! Thanks for everything. Don't have 25 words or more to say Came in on Sunday to pick up my car and it had just come off the truck. Had to be delivered the next day. Robert brought the car to my house and went over everything. Thank you Robert More
by DKANE111
Employees Worked With
Stephen Lao, Sam Alroubai, Robert Whitlow, Lynn Tiret
June 25, 2019
Excellent Service Delivery The service representatives: Listened to my needs; Responded like they valued my patronage; Understood that we are all busy and they sought to exp The service representatives: Listened to my needs; Responded like they valued my patronage; Understood that we are all busy and they sought to expedite the service appointment; More
by RSTRASSER.CPA
Employees Worked With
Michael Capas, Landon Bura
June 25, 2019
Good Experience Picked a car out from website. Dealt with Ron Andrews. Easy to work with and had no problems. No problems with financial dealing too. Open and honest. Picked a car out from website. Dealt with Ron Andrews. Easy to work with and had no problems. No problems with financial dealing too. Open and honest. More
by IBLAMOUREUX
Employees Worked With
Ronald Andrews, Lynn Tiret
June 24, 2019
Honesty, Our salesman and sales manager were honest with us and honesty goes a long ways with us and we are very pleased with our experience. Our salesman and sales manager were honest with us and honesty goes a long ways with us and we are very pleased with our experience. More
by KHALID4965
Employees Worked With
Farooq Omar
June 24, 2019
Great Experience Landon was great. Would ask for him next time. Everything was done on time and as promised. Prices are very high though and they always seem to find e Landon was great. Would ask for him next time. Everything was done on time and as promised. Prices are very high though and they always seem to find extra things that need fixing which means I never get out of there for less than $500. More
by JLDEAN
Employees Worked With
Landon Bura
