
Acura of Pleasanton
Pleasanton, CA
Filter Reviews by Keyword
By Type
Showing 1,184 reviews
Good service Thanks for the help. It was one of the times that I felt good service. I did like the setvixe and info shared with me. Thanks for help and professiona Thanks for the help. It was one of the times that I felt good service. I did like the setvixe and info shared with me. Thanks for help and professional service again. More
2012 Acura Service I drive farther to get to Acura of Pleasanton because I have been receiving exceptional service beginning when I bought my new Acura. Every time I br I drive farther to get to Acura of Pleasanton because I have been receiving exceptional service beginning when I bought my new Acura. Every time I bring my car in for service, I’m treated exceptionally well by friendly people who know my car best, provide quality parts and maintenance work, are responsive to my questions, return the car as scheduled, and for a price that makes sense. This last time, the service team, and Gary Chan, went above and beyond to locate and recommend replacement of a noisy tensioning pulley, I had been ignoring the noise, and made no mention when I checked in my car. But the team identified, quoted the additional repair, and performed the work to eliminate the noise. Gary provided a loaner car during my entire service, which took place over 4 days. The loaner car was, and has been in the past, a huge benefit and a reason for my return business. I’d like to especially recognize Gary Chan who kept me updated on service status even on his day off, made sure that all the work was completed, and who always presented me with a pleasant, super helpful attitude. Trust and loyalty are earned slowly but can be lost with one bad experience. I can truly say I feel the team, especially Gary who recently helped me, is always striving to be technically best, provide quality, provide responsiveness, deliver as promised, all for a price that makes sense. Thank you Acura of Pleasanton and Gary Chan for what you do! More
Excellent Service, As Always I recently had my car serviced for regular maintenance. Landon handled my service for me and was awesome. Great communication, super quick work. Ev I recently had my car serviced for regular maintenance. Landon handled my service for me and was awesome. Great communication, super quick work. Everyone is great to work with there. More
Acura Pleasanton helped Me Just as I felt like I had no other option Acura of Pleasanton came through...I had issues with challenging credit amongst other things & they were wit Just as I felt like I had no other option Acura of Pleasanton came through...I had issues with challenging credit amongst other things & they were with me 100%...I would recommend anyone that feels they have no other options or chances to speak with Sam or Victor...They are the absolute best! More
Good service Mr. Ron Andrews was a very good internet sales consultant, he helped me not only for the deal but also for understanding the new functions of the 2019 Mr. Ron Andrews was a very good internet sales consultant, he helped me not only for the deal but also for understanding the new functions of the 2019 ILX. The car is a great choice for my wife to commute. Lynn and Sam were patiently explaining the finance terms to us and helped us to completed the deal. Over all it is a great experience at Acura of Pleasanton. G. Chen More
Service My service visit was comprehensive. Marisol is very professional and personable. My car was completely serviced in a timely manner. I will return for My service visit was comprehensive. Marisol is very professional and personable. My car was completely serviced in a timely manner. I will return for all my future service needs. More
Service review I got my service done very quickly . They also took care of the 2 recalls for my car. Gary was very helpful and friendly .and kept me updated on my c I got my service done very quickly . They also took care of the 2 recalls for my car. Gary was very helpful and friendly .and kept me updated on my car. More
Great service! It was a pleasure working with Gary Chan he was very thorough ! We have always had excellent service when bring our car in for an oil change. Thank It was a pleasure working with Gary Chan he was very thorough ! We have always had excellent service when bring our car in for an oil change. Thank you for you great service! More
Great service I would like to compliment Michael Capas. He got me in and out for the service I needed. Very professional and courteous. I would give him 5 stars I would like to compliment Michael Capas. He got me in and out for the service I needed. Very professional and courteous. I would give him 5 stars in all areas Dave Hendrix More
excellent experience Purchase 2 Acura's from Victor Banales in 7 month's one for me and my daughter,I am real happy with Victor and highly recommend him,no pressure and gr Purchase 2 Acura's from Victor Banales in 7 month's one for me and my daughter,I am real happy with Victor and highly recommend him,no pressure and great knowledge of the Acura's More