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Acura of Pleasanton

Pleasanton, CA

Overview
Reviews
5.0
1,183 Reviews
Call Dealership (833) 947-2058
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4355 Rosewood Drive

Pleasanton, CA

94588

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Showing 1,183 reviews

March 12, 2025

fast service, made appointment and pre-ordered part as required. in and out no problems, take a short walk to the shopping center and it was done. More

by jkcheng2@comcast.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Landon Bura
Report | Print
Mar 14, 2025 -

Acura of Pleasanton responded

Thank you jkcheng2 for allowing us to earn your business and for sharing of your experience with our teammate Landon and our service department. Keeping your Acura safe and running in top shape is our highest priority. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton

March 06, 2025

Excellent service on time. Reviewed all points that might require maintenance and explained them all. Will return for future maintenance. More

by Moorekevin607
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art Mejia
Report | Print
Mar 07, 2025 -

Acura of Pleasanton responded

Thank you Moorekevin607 for sharing your experience with our teammate Art and the service team. We appreciate allowing us to provide the highest level of care for your Acura and for us to be a part of your Acura ownership. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Acura of Pleasanton

February 27, 2025

Definitely was a excellent experience. Rob and the team were very helpful. Cant thank them enough. (: More

by Patrick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriel Gonzalez, Robert Whitlow, Ashley Fritze
Report | Print
Mar 02, 2025 -

Acura of Pleasanton responded

Congratulations Patrick on your new Acura and thank you for taking the time to share your wonderful review and recommendation. We appreciate allowing teammates Robert, Gabriel and Ashley to earn your business and be a part of your Acura ownership experience. We know buying a car is still a milestone for most of our guests and it is good to hear we were able to meet your expectations. If you have any further questions, please give us a call. We're always happy to help! Regards, Your Team @ Hendrick Acura of Pleasanton

February 01, 2025

Recentky, i took my ILX in for a service. My service advisor, Gary Chan always exceeds my expectations! Overall, the customer experience was excellent. Gary and the rest of the Hendrick deale More

by Acurafan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Chan
Report | Print
Feb 06, 2025 -

Acura of Pleasanton responded

Thank you Acurafan for sharing your experience with our teammate Gary and the service team. We appreciate allowing us to provide the highest level of care for your Acura ILX and for us to be a part of your Acura ownership. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Acura of Pleasanton

January 31, 2025

I have been a regular customer at Acura of Pleasanton since 2004. I have never been disappointed in any aspect of their customer service. Thank you, Marisol, for your great service and kindness. She give More

by Nanapapalis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisol Arvizu
Report | Print
Feb 03, 2025 -

Acura of Pleasanton responded

Hi Nanapapalis, thank you for your positive review; we are happy to pass along your feedback to Marisol and the team here at our dealership. We appreciate allowing us to earn your business and sharing of your experience with our service department while we were providing care for your Acura. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton

January 27, 2025

Good service and nice people. Clean and reliable and easy to communicate with the audience. More

by zlink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisol Arvizu
Report | Print
Jan 29, 2025 -

Acura of Pleasanton responded

Thank you zlink for allowing us to earn your business and for sharing of your experience with our teammate Marisol and our service department on providing care for your Acura. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton

January 26, 2025

They were nice and the service person came and updated when we were waiting. The service was complete on time. Thank you. More

by Srsingh251
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisol Arvizu
Report | Print
Jan 28, 2025 -

Acura of Pleasanton responded

Thank you Srsingh251 for sharing of your experience with Marisol and our service department. We appreciate allowing our team the opportunity to provide the highest level of care and keeping your Acura factory safe. We are committed to your experience, so please feel free to let us know if there are ever any questions! Regards, Your Team @ Hendrick Acura of Pleasanton

January 11, 2025

The advisor, Marisol Arvizu is very professional and nice, during the service she remained in touch with me along the entire process. More

by John
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisol Arvizu
Report | Print
Jan 14, 2025 -

Acura of Pleasanton responded

Hi John, thank you for your positive review; we are happy to pass along your feedback to Marisol and the team here at our dealership. We appreciate allowing us to earn your business and sharing of your experience with our service department while we were providing care for your Acura. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton

January 02, 2025

Love Acura of Pleasanton! Marisol made my experience a great one. Communication was amazing and took care of my A 1 3 service in 2 hours. Highly recommend Acura of Pleasanton More

by ALorenzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisol Arvizu
Report | Print
Jan 04, 2025 -

Acura of Pleasanton responded

Thank you ALorenzo for allowing us to earn your business and for sharing of your experience with our teammate Marisol and our service department. Keeping your Acura safe and running in top shape is our highest priority. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton

January 01, 2025

Great Service! Completed as promised, service representative was great and kept me updated on progress. More

by al
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Atkinson
Report | Print
Jan 03, 2025 -

Acura of Pleasanton responded

Thank you al for allowing us to earn your business and for sharing of your experience with our teammate Edward and our service department. Keeping your Acura safe and running in top shape is our highest priority. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton

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