Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Acura of Pleasanton

Pleasanton, CA

Overview
Reviews
5.0
1,247 Reviews
Call Dealership (833) 947-2058
View Awards

4355 Rosewood Drive

Pleasanton, CA

94588

Directions

By Type

Showing 1,247 reviews

September 11, 2023

The service at this dealership was excellent Marisol assisted me helped me with my issue rodents getting into and eating my wiring harness in Engine Compartment. She also gave me valuable advice about m More

by Norcalflip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisol Arvizu
Report | Print
Sep 15, 2023 -

Acura of Pleasanton responded

Thank you Norcalflip for sharing your experience with our teammate Marisol and the service team. We appreciate allowing us to provide the highest level of care for your Acura and for us to be a part of your Acura ownership. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Acura of Pleasanton

September 10, 2023

I received exemplary customer service by my service consultant Landon Bura and will keep coming back because of him! More

by Betty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Landon Bura, Marisol Arvizu
Report | Print
Sep 14, 2023 -

Acura of Pleasanton responded

Hi Betty, thank you for your positive review; we are happy to pass along your feedback to Marisol and Landon and the team here at our dealership. We appreciate allowing us to earn your business and sharing of your experience with our service department while we were providing care for your Acura. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton

August 31, 2023

Customer Service seems to be their number 1 priority. Especially customer service attendant Marisol A. More

by vasquezalejandro965
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marisol Arvizu
Report | Print
Sep 03, 2023 -

Acura of Pleasanton responded

Thank you for allowing us to provide care for your Acura and for sharing of your experience with teammate Marisol. Keeping your Acura safe and running in top shape is our highest priority. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton

August 21, 2023

Everyone who helped us were friendly and knowledgeable personnel. All transactions went very smoothly. Car was detailed and ready on time. More

by Mmabrew85
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Helder Pereira, Farooq Omar
Report | Print
Aug 26, 2023 -

Acura of Pleasanton responded

Thank you Mmabrew85 for sharing of your experience with our teammates Farooq and Helder here at the dealership. We appreciate allowing us an opportunity to serve and to be a part of your Acura journey. We look forward to our continued relationship, so please feel free to let us know if there is anything we can do to help! Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton

August 18, 2023

Good people! Good work thx Service has been good. So far everything has been good More

by amirisaeid2018Zahrajoon
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisol Arvizu
Report | Print
Aug 21, 2023 -

Acura of Pleasanton responded

Thank you for allowing us to earn your business and for sharing of your experience with our teammate Marisol and our service department on providing care for your Acura. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton

August 10, 2023

All the staff there that we met were great and pleasure to deal with. We ended up leasing a car from them and were happy to look at the options they had. Joshua knew all the details of the car we were i More

by DNA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriel Gonzalez, Joshua Alavazo
Report | Print
Aug 15, 2023 -

Acura of Pleasanton responded

Dna, we are so pleased you enjoyed your visit to Acura of Pleasanton and Joshua! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 09, 2023

It was a great experience. Marisol has worked with me for many years and several vehicles purchased for both my wife and I. She is absolutely the best service advisor. She a More

by rtei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisol Arvizu
Report | Print
Aug 15, 2023 -

Acura of Pleasanton responded

Rtei, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Acura of Pleasanton. and as always with Marisol! We hope to be of service to you again in the future. Best wishes, Acura of Pleasanton

August 02, 2023

It was an easy and pleasant experience at Acura of Pleasanton. They had many cars on site to choose from. More

by donow
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Whitlow, Joshua Alavazo
Report | Print
Aug 04, 2023 -

Acura of Pleasanton responded

Thank you donow for sharing of your experience our dealership and with teammates Robert and Joshua. We appreciate the opportunity to earn your business with your new Acura and looking forward to becoming a part of your Acura ownership journey, so please feel free to let us know if there are ever any questions. We are here to help! Regards, Your Team @ Hendrick Acura of Pleasanton

August 01, 2023

Excellent service very satisfied the service was done in time very happy also very friendly and helpful More

by Reeta sinha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Landon Bura
Report | Print
Aug 03, 2023 -

Acura of Pleasanton responded

Thank you Reeta for sharing of your experience with Landon and our service department. We appreciate allowing our team the opportunity to provide the highest level of care and keeping your Acura factory safe. We are committed to your experience, so please feel free to let us know if there are ever any questions! Regards, Your Team @ Hendrick Acura of Pleasanton

July 28, 2023

The best service advisor at Pleasanton location. Appreciate your honesty and advice. Happy that a have a maintenance contract. More

by Klivanskya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Landon Bura
Report | Print
Jul 31, 2023 -

Acura of Pleasanton responded

Klivanskya, your wonderful feedback and rating mean a lot to us. Thank you again for the great review!

1
...
23
24
25
...
125