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Acura of Pleasanton

Pleasanton, CA

5.0
1,247 Reviews

4355 Rosewood Drive

Pleasanton, CA

94588

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Showing 1,247 reviews

May 07, 2023

He did a great job. Took the extra time to help me figure out a problem with the maps. Car was clean and beautiful when I got it back. More

by CSIKID.NIELSON@COMCAST.NET
Recommend Dealer
Yes
Employees Worked With
Ed Atkinson
May 09, 2023 -

Acura of Pleasanton responded

We are so pleased you enjoyed your visit to Acura of Pleasanton! We hope to be of service to you again in the future. Best wishes, Acura of Pleasanton

May 06, 2023

Courteous and respectful to customers. Give timely updates regarding the status. Facility is well maintained More

by anfeng.wang@gmail.com
Recommend Dealer
Yes
Employees Worked With
Art
May 09, 2023 -

Acura of Pleasanton responded

We appreciate you taking the time to leave us this feedback. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

May 02, 2023

I want the world to know that if you buy a car from Aura of Pleasanton you will be treated like royalty. I have been going to aura of Pleasanton for the past 3 years and never had a disappointment in servi More

by pamelaanderson82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Landon Bura
May 04, 2023 -

Acura of Pleasanton responded

Hi, thank you for your positive review; we are happy to pass along your feedback to Landon and the team here at our dealership. We appreciate allowing us to earn your business and sharing of your experience with our service department while we were providing care for your Acura RDX. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton

May 01, 2023

He clarified questions I had with previous issues. Knowledgeable, friendly and personable. Clarified some things from previous service appointments. More

by NOEMAILSPROVIDED
Recommend Dealer
Yes
Employees Worked With
Landon, Landon Bura
May 02, 2023 -

Acura of Pleasanton responded

Thank you for allowing our teammate Landon and our service team to provide maintenance for your Acura and for sharing feedback of your dealership experience. We are proud to be a part of your Acura ownership, so please feel free to let us know if there is ever anything we can do to help. Regards, Your Team @ Hendrick Acura of Pleasanton

May 01, 2023

Professional and thorough services Careful inspections with video footage, complimentary car wash and vacuum were a very nice treat. Really appreciate! More

by Acuraowner
Recommend Dealer
Yes
Employees Worked With
Edward
May 02, 2023 -

Acura of Pleasanton responded

Thank you Acuraowner for choosing our dealership and for allowing us to earn your business. We appreciate your feedback of your experience with our teammate Edward on providing care for your Acura. Please feel free to let us know if there is ever anything we can do to help. Regards, Your Team @ Hendrick Acura of Pleasanton

April 30, 2023

Very courteous and polite. Art Mejia was very courteous and polite. He clearly explained the work done and also set up appointment for next service. More

by Al C.
Recommend Dealer
Yes
Employees Worked With
Art Mejia
May 02, 2023 -

Acura of Pleasanton responded

Thank you Al C. for allowing us to earn your business and for sharing of your experience with our teammate Art and our service department on providing care for your Acura. Please feel free to let us know if there is ever anything we can do to help. Regards, Your Team @ Hendrick Acura of Pleasanton

April 30, 2023

Great work to address my needs Service team was great and so was the wait area More

by Peteruc
Recommend Dealer
Yes
May 02, 2023 -

Acura of Pleasanton responded

Hi Peteruc, your wonderful feedback and rating mean a lot to us. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Acura of Pleasanton! Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton

April 30, 2023

Landon was great. Helped with the service questions and was very knowledgeable. Great customer service, no pressure, easy and efficient More

by LEIGHMILL@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Landon
May 02, 2023 -

Acura of Pleasanton responded

Thank you for choosing our dealership and allowing us to earn your business. We appreciate your feedback and sharing of your experience with our service department while we were providing care for your Acura. Please feel free to let us know if there is ever anything we can do to help. Regards, Your Team @ Hendrick Acura of Pleasanton

April 29, 2023

honest, professional, responsible, knowledgeable, cheerful, friendly. It was a pleasant experience to have met and worked with the dealership in Pleasanton. More

by chungmanlin@sbcglobal.net
Recommend Dealer
Yes
Employees Worked With
Manager Gabril, Georgsua, Marisol, Edward.
May 02, 2023 -

Acura of Pleasanton responded

Thank you for sharing of your experience our dealership and with our teammates. We are committed and look forward to becoming a part of your Acura ownership journey, so please feel free to let us know if there are ever any questions. We are here to help! Regards, Your Team @ Hendrick Acura of Pleasanton

April 28, 2023

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by nannygrandpah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art Mejia *****
May 02, 2023 -

Acura of Pleasanton responded

Thank you nannygrandpah for sharing of your experience with Art and our service department. We appreciate allowing our team the opportunity to provide the highest level of care and keeping your Acura factory safe. We are committed to your experience, so please feel free to let us know if there are ever any questions! Regards, Your Team @ Hendrick Acura of Pleasanton

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