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Acura of Pleasanton
Pleasanton, CA
1,189 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,189 reviews
February 20, 2020
Shaun is very helpful and knowledgeable. I can always count on him to take care of my car. He is an asset to your dealership’s service department. count on him to take care of my car. He is an asset to your dealership’s service department. More
by Willy Chan
Verified CustomerEmployees Worked With
Igor Finkel, Gary Chan, Marisol Arvizu, Shaun Dortch, Joshua Choy
February 19, 2020
It was so easy to schedule the recall work. Person who checked me in was very helpful and friendly. Acura taking care of dropping and picking you up was perfect. checked me in was very helpful and friendly. Acura taking care of dropping and picking you up was perfect. More
by rmojsantos
Employees Worked With
Marisol Arvizu
February 19, 2020
It’s a pleasant experience shopping for a used car, glad we found a preowned certified vehicle at a good price, initial service issues were also addressed promptly. we found a preowned certified vehicle at a good price, initial service issues were also addressed promptly. More
by praveen
Employees Worked With
Gabriel Gonzalez, Andy Johnson, Shahab Alizadeh, Joshua Choy
February 19, 2020
The service I receive at Acura of Pleasanton is always top notch. The estimates are always clear. My needs and requests are always accommodated, and the communication is great. top notch. The estimates are always clear. My needs and requests are always accommodated, and the communication is great. More
by AMOORE273
Employees Worked With
Shaun Dortch
February 19, 2020
Good experience Was on a tight schedule. They got me in and out when they said they would and even managed to wash and vacuum the car too! Was on a tight schedule. They got me in and out when they said they would and even managed to wash and vacuum the car too! More
by JWRSCOT
Employees Worked With
Ashley Fritze
February 18, 2020
Ashley was very helpful. She took the time to explain everything and make me comfortable about the choices made. Great work! Thank you very much Ashley! everything and make me comfortable about the choices made. Great work! Thank you very much Ashley! More
by Kripa
Employees Worked With
Ashley Fritze
February 18, 2020
Great customer service! Had a great experience compared to concord Acura. Fast service and manager is great. Got my PCM reprogrammed for my RSX Type S to concord Acura. Fast service and manager is great. Got my PCM reprogrammed for my RSX Type S More
by Josh Orbeta
Employees Worked With
Landon Bura
February 18, 2020
Very good experience in sales and finance departments. Quick response of internet quotations and follow up. Happy with the new 2020 RDX basics FWD car Quick response of internet quotations and follow up. Happy with the new 2020 RDX basics FWD car More
by Nedxgwu
Employees Worked With
Stephen Lao
February 18, 2020
The process for checking in my car was smooth and Ashley was great to work with. I loved how efficient the Lyft drivers were integrated in your process was great to work with. I loved how efficient the Lyft drivers were integrated in your process More
by RussellWalsh85
Employees Worked With
Ashley Fritze
February 18, 2020
I took my car for a recall job. Ashley is awesome! She is amazing, friendly and helpful to take care of what I need. Thank you very much Ashley! amazing, friendly and helpful to take care of what I need. Thank you very much Ashley! More
by THERESA_AI
Employees Worked With
Ashley Fritze
