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Acura of Pleasanton
Pleasanton, CA
1,125 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,125 reviews
Verified Customer
Helpful January 29, 2020
First time coming to pleasanton. Very friendly and efficient staff! Concord is closer for me, but will definitely come back here! Appreciated Shaun texting when car was ready. efficient staff! Concord is closer for me, but will definitely come back here! Appreciated Shaun texting when car was ready. More
by lorrielow
Employees Worked With
Shaun Dortch
January 29, 2020
Best car purchasing experience I have ever had! Shahab Alizadeh was professional, knowledgeable, without being “salesy”, superficial or aggressive. Very personable! Finance process, exceptionally efficien Alizadeh was professional, knowledgeable, without being “salesy”, superficial or aggressive. Very personable! Finance process, exceptionally efficient More
by abf0614
Employees Worked With
Igor Finkel, Shahab Alizadeh
January 29, 2020
Great customer service, very attentive to customer inquiry. Explained recommended services without forcing. Service done way earlier than promised time. Have had same service rep a few times in the de inquiry. Explained recommended services without forcing. Service done way earlier than promised time. Have had same service rep a few times in the dealership, quite happy all times. More
by jpayumo
Employees Worked With
Landon Bura
January 29, 2020
Great Service Marisol was, Was professional , Courteous and advised me in all the works need for my car. It was done in a reasonable amount of time. Marisol was, Was professional , Courteous and advised me in all the works need for my car. It was done in a reasonable amount of time. More
by SAMMARTH
Employees Worked With
Marisol Arvizu
January 29, 2020
We had to fix the door lock cover on our MDX. It was determined that Acura would need 1.5-2 hrs to fix. We had schedule conflicts but Pleasanton of Acura was really accommodating with our schedule. Mari determined that Acura would need 1.5-2 hrs to fix. We had schedule conflicts but Pleasanton of Acura was really accommodating with our schedule. Marisol was really helpful with the scheduling and Shaun took great care of us during the actual appointment. More
by JABULENC
Employees Worked With
Marisol Arvizu, Shaun Dortch
January 28, 2020
I had a pleasant experience mainly due to my service advisor Shaun Dortch. I found him to be honest and very helpful. In the past, I felt that Acura Pleasanton Service is just the same as any other Acur advisor Shaun Dortch. I found him to be honest and very helpful. In the past, I felt that Acura Pleasanton Service is just the same as any other Acura but this time I felt better cared for because of Shaun. I hope this is something I can expect on an ongoing basis. More
by BIDURUKO
Employees Worked With
Shaun Dortch
January 28, 2020
Great service from Landon. Service finished quick with detail report provided. But, I think the service guy didn’t rotate the tires for my MDX as the rear two tires still show much more worn out than the detail report provided. But, I think the service guy didn’t rotate the tires for my MDX as the rear two tires still show much more worn out than the front tires. I was expecting the other way around after the rotation. The five stars are for Landon, not the car seevice itself. More
by johnny_yau
Employees Worked With
Landon Bura
January 28, 2020
Excellent service and Marisol, Service Advisor was so easy to work with. Was able to get my car done earlier than expected. Great deal on service discounts. Thank you! easy to work with. Was able to get my car done earlier than expected. Great deal on service discounts. Thank you! More
by CASPER44
Employees Worked With
Marisol Arvizu
