Acura of Pleasanton
Pleasanton, CA
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I have been using Hendrix Acura of Pleasanton for 7 years now and have to complement them again for making my service appointment yesterday so easy. Edward was a whiz in getting my MDX serviced in record ti now and have to complement them again for making my service appointment yesterday so easy. Edward was a whiz in getting my MDX serviced in record time, and was a great service rep from start to finish. More
Great service people very helpful. . The service rep was very good at her job. She knows what she is doing for the the customers. . The service rep was very good at her job. She knows what she is doing for the the customers. More
Acura of Pleasanton is a very friendly environment. The sale agent was very transparent. No pressure no gimmick... they answer all the questions I had, with respect. I will recommend and of my loved on The sale agent was very transparent. No pressure no gimmick... they answer all the questions I had, with respect. I will recommend and of my loved ones who would like to purchase a vehicle. Thank you very much, Acura of Pleasanton. More
While service in the past was excellent, in the past two years my service experiences have been mixed. For example, in the past they would wash my car after a major service even though I have a bicycle rack years my service experiences have been mixed. For example, in the past they would wash my car after a major service even though I have a bicycle rack mounted at the back. The time before last, they said the bike rack on the back of the year prevented them from washing the car. Then, the service after that, they washed the car just fine. After my service this week, they once again told me that the bike rack prevented them from washing the car. Also, their prices for parts are, on average, 40-50% higher than OEM Acura parts available online. My overall impression of their service quality is now...inconsistent. More
This was my second Acura purchase with Victor B. , both sales went smooth with no pushy or aggressive tactics. If and when we go for a third Acura I’ll definitely goto this dealership. , both sales went smooth with no pushy or aggressive tactics. If and when we go for a third Acura I’ll definitely goto this dealership. More







