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Acura of Pleasanton
Pleasanton, CA
1,189 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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January 17, 2020
Marisol was great to work with, she made the process very easy and quick. I do wish Acura was better about their warrenties though, no fault of Marisol though. easy and quick. I do wish Acura was better about their warrenties though, no fault of Marisol though. More
by pari01786
Verified CustomerEmployees Worked With
Marisol Arvizu
January 17, 2020
I own 2 Acura's and have worked and been to many dealerships and this one is top notch! All the service people I have met are honest and intelligent people. I prefer to work with Marisol or Sean. dealerships and this one is top notch! All the service people I have met are honest and intelligent people. I prefer to work with Marisol or Sean. More
by EHAYES43
Employees Worked With
Marisol Arvizu, Shaun Dortch
January 17, 2020
The service department especially Marisol is the best. However, not all of the mechanics are very good. This visit was because of poor previous work. However, not all of the mechanics are very good. This visit was because of poor previous work. More
by DRJBALDWIN
Employees Worked With
Marisol Arvizu
January 17, 2020
Great service. Marosol is always a pleasure to work with anytime I being in my car for service. She is great. I do think you should start washing and vacuuming our vehicles again. It’s been years now. anytime I being in my car for service. She is great. I do think you should start washing and vacuuming our vehicles again. It’s been years now. More
by GSKLAVOS
Employees Worked With
Marisol Arvizu
January 16, 2020
The guys who greeted me in the service drop off area, Marisol who got me checked in and answered all my questions and explained everything to me and then Michael who helped me when I picked up my car and Marisol who got me checked in and answered all my questions and explained everything to me and then Michael who helped me when I picked up my car and discussed what was done and checked. Everyone was efficient, professional and friendly! More
by Gina C
Employees Worked With
Michael Capas, Marisol Arvizu
January 16, 2020
Dealership was nice, organized and the team members were polite and friendly very professional. This made our decision easy to stay with this dealerships for our cars needs. polite and friendly very professional. This made our decision easy to stay with this dealerships for our cars needs. More
by RIODUPRE
Employees Worked With
Michael Capas, is professional, friendly, understanding and very helpful in making the adventure memorable., Michael Capas
January 15, 2020
Great sales costumer service! I worked with Igor before and I was very happy to have worked with him again. In addition, I met Farouk and he was great as well. Since my TLX had a design flaw and my engine/ and I was very happy to have worked with him again. In addition, I met Farouk and he was great as well. Since my TLX had a design flaw and my engine/transmission was being rebuilt, I wanted to see what my options were depending on the status of my loan and equity of the TLX. Turns out, my TLX lost much of its value because the design flaw and left me with a loan way more than what the car was worth. Ugh!!! Igor and Farouk took the time to see what my options were. Turns out the car I really wanted was on the lot: RDX all wheel drive in red! I am now out from under a negative loan and leasing a brand new RDX. Thank you, guys!!! More
by JUNE.DELEON24
Employees Worked With
Farooq Omar, Igor Finkel
January 15, 2020
I take my mdx for a ripper in a in a couple of hours I was are there ,They did a good job,great people, I’ll highly recommend it thank you very much was are there ,They did a good job,great people, I’ll highly recommend it thank you very much More
by Oscarbernal1919
Employees Worked With
Joshua Choy
January 14, 2020
A basic oil change, transmission fluid change and inspection took 3 hours to perform with previous appointment. Rude attitude. Misspelled my last name in work order. inspection took 3 hours to perform with previous appointment. Rude attitude. Misspelled my last name in work order. More
by Rantoniman
Employees Worked With
Ashley Fritze
January 14, 2020
Mike is a great service consultant who is very responsive and considerate. Definitely recommend working with mike would refer friends to service department. Very easy process. Liked the lift option to go and considerate. Definitely recommend working with mike would refer friends to service department. Very easy process. Liked the lift option to go home and come back to dealership. More
by SUSANCHAI_MBA
Employees Worked With
Michael Capas
