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Acura of Pleasanton
Pleasanton, CA
1,189 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,189 reviews
January 13, 2020
Very professional, low pressure and stress. Made the whole process simple. Was surprised by the lack of inventory in used cars. Very straightforward on the financing side. whole process simple. Was surprised by the lack of inventory in used cars. Very straightforward on the financing side. More
by DINERMAND
Verified CustomerEmployees Worked With
Farooq Omar, Sam Alroubai, Shahab Alizadeh
January 12, 2020
Working with Victor B, Vanessa and Sam was the best experience! I wasn’t convinced that Acura was the brand I was looking for but the knowledge, professional demeanor and ability to explain the brand / experience! I wasn’t convinced that Acura was the brand I was looking for but the knowledge, professional demeanor and ability to explain the brand / finance and options to me made me WANT to come back to the dealership to work with Vanessa and Victor! They were outstanding and Sam took his time to go over all of the financial info. I would recommend this dealership and will promote it with all my friends, Family and coworkers! More
by Alanaconstable
Employees Worked With
Victor Banales, Sam Alroubai, Vanessa Strand, Mark McGowin
January 11, 2020
Friendly, very helpful and accommodating. Great service! As soon as I arrived I was taken care. All my questions were answered and the service was excellent. I am so happy I purchased my RDX from Pleasanton As soon as I arrived I was taken care. All my questions were answered and the service was excellent. I am so happy I purchased my RDX from Pleasanton Acura. More
by DOROTHY
Employees Worked With
Michael Capas
January 11, 2020
Michael was very helpful and did an awesome job. He explained everything well and had the car ready as promised. Overall experience was very good explained everything well and had the car ready as promised. Overall experience was very good More
by Raj
Employees Worked With
Michael Capas
January 11, 2020
Always do a great job and the customer service is superb!! We have been coming to Hendricks for years and won’t bring it anywhere else. Thanks Hendricks Acura superb!! We have been coming to Hendricks for years and won’t bring it anywhere else. Thanks Hendricks Acura More
by SHARONMCINTOSH
Employees Worked With
Michael Capas, Joshua Choy
January 11, 2020
They have great services. I had very good experience and will continue to come to them for maintenance. Will recommend it to my other friends. will continue to come to them for maintenance. Will recommend it to my other friends. More
by SCUer
Employees Worked With
Michael Capas, Shaun Dortch
January 11, 2020
Very responsive and courteous service advisor. Went out of his way to investigate the issue and find a resolution. I whole heartedly reccomend Michael of Acura of Pleasanton. of his way to investigate the issue and find a resolution. I whole heartedly reccomend Michael of Acura of Pleasanton. More
by SANJAYVA
Employees Worked With
Michael Capas
January 10, 2020
Shaun was professional, friendly and had great customer service. He went above and beyond what he had to do for us and he explained everything that was done to our car. service. He went above and beyond what he had to do for us and he explained everything that was done to our car. More
by JMRIVAS060
Employees Worked With
Shaun Dortch
January 10, 2020
Shaun was very courteous about taking in the vehicle, explaining what was done and items needs attention. On time delivery is key and awesome. Thank you Shaun. explaining what was done and items needs attention. On time delivery is key and awesome. Thank you Shaun. More
by GRACEKAMCHUA
Employees Worked With
Shaun Dortch
January 10, 2020
Both gentlemen were extremely helpful and my service was handled quickly. I bought my car here and have had all the service done here as well. I will continue to do so. handled quickly. I bought my car here and have had all the service done here as well. I will continue to do so. More
by SCSCHAEFER
Employees Worked With
Michael Capas, Joshua Choy
