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Acura of Pleasanton
Pleasanton, CA
1,187 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,187 reviews
December 18, 2019
Good experience Service rep was knowledgeable, informative and helpful. Work was done on time and there were no unexpected surprises. The service rep was outstanding, Service rep was knowledgeable, informative and helpful. Work was done on time and there were no unexpected surprises. The service rep was outstanding, well done More
by NEALELY
Verified CustomerEmployees Worked With
Shaun Dortch
December 18, 2019
Delayed service Gary helped me decide the optimal service plan for a 2001 MDX garaged For all of its 27000 miles, but not serviced for many years. Gary helped me decide the optimal service plan for a 2001 MDX garaged For all of its 27000 miles, but not serviced for many years. More
by Chris
Employees Worked With
Gary Chan
December 18, 2019
I brought my MDX in for the B1 service. All went as planned, very efficient and timely. Ashley was very professional and answered all of my questions. She indicated the service would take 1 All went as planned, very efficient and timely. Ashley was very professional and answered all of my questions. She indicated the service would take 1 1-2 hours, and her time estimate was right on. More
by TOMMATHEWS57
Employees Worked With
Ashley Fritze
December 18, 2019
Great service Great experience. Ashley was very friendly and knowledgable. It is very easy to schedule an appointment and the Lyft service worked well. Overall grea Great experience. Ashley was very friendly and knowledgable. It is very easy to schedule an appointment and the Lyft service worked well. Overall great experience. More
by ANDREAM711
Employees Worked With
Ashley Fritze
December 18, 2019
It was a good one. Polite and answered any questions I had It took awhile to check battery and replace it. But advisor was polite and had them check for any issues after battery was installed at no charge. It took awhile to check battery and replace it. But advisor was polite and had them check for any issues after battery was installed at no charge. More
by POOHGIRLY58
Employees Worked With
Shaun Dortch
December 18, 2019
Oil change appointment It’s was longer than expected. Ashley said shop personnel called in sick. Should of called to possibly reschedule the appointment. But it ended up tak It’s was longer than expected. Ashley said shop personnel called in sick. Should of called to possibly reschedule the appointment. But it ended up taken care of. More
by LUWISSA1120
Employees Worked With
Ashley Fritze
December 18, 2019
Best customer service dealer ever!! I visited many service centers in a different Acura and other car maker, Acura Pleasanton is the best. And service manager, Ms Marisol Arvizu made me I visited many service centers in a different Acura and other car maker, Acura Pleasanton is the best. And service manager, Ms Marisol Arvizu made me easier and comfort for all Acura service. Thank you, Ms. Marisol Arvizu!! More
by Kye Shin
Employees Worked With
Marisol Arvizu
December 17, 2019
Happy Customer Our salesperson Mr. Shahab was very helpful. He was very patient and explained all of our options, but never pushy. We would definitely recommend Our salesperson Mr. Shahab was very helpful. He was very patient and explained all of our options, but never pushy. We would definitely recommend buying a car here to our family and Friends. We are very happy and satisfied with our purchase. More
by susmitha
Employees Worked With
Sam Alroubai, Shahab Alizadeh
December 17, 2019
Acura always has the best customer service and service cdnt Acura is Pleasanton has always exceed my expectations and provides excellent customer service. The lounge area is clean, has a great coffee and hot ch Acura is Pleasanton has always exceed my expectations and provides excellent customer service. The lounge area is clean, has a great coffee and hot chocolate More
by ZACNEYE
Employees Worked With
Ashley Fritze, Gary Chan, Marisol Arvizu
December 17, 2019
Great service This service center consistently had friendly, helpful, and attentive service reps. The service itself is timely and if you have an extended service This service center consistently had friendly, helpful, and attentive service reps. The service itself is timely and if you have an extended service time, they provide a complimentary shuttle (or ride share service). More
by EATENG
Employees Worked With
Marisol Arvizu
