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Acura of Pleasanton
Pleasanton, CA
1,183 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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December 18, 2019
It was a good one. Polite and answered any questions I had It took awhile to check battery and replace it. But advisor was polite and had them check for any issues after battery was installed at no charge. It took awhile to check battery and replace it. But advisor was polite and had them check for any issues after battery was installed at no charge. More
by POOHGIRLY58
Verified CustomerEmployees Worked With
Shaun Dortch
December 18, 2019
Oil change appointment It’s was longer than expected. Ashley said shop personnel called in sick. Should of called to possibly reschedule the appointment. But it ended up tak It’s was longer than expected. Ashley said shop personnel called in sick. Should of called to possibly reschedule the appointment. But it ended up taken care of. More
by LUWISSA1120
Employees Worked With
Ashley Fritze
December 18, 2019
Best customer service dealer ever!! I visited many service centers in a different Acura and other car maker, Acura Pleasanton is the best. And service manager, Ms Marisol Arvizu made me I visited many service centers in a different Acura and other car maker, Acura Pleasanton is the best. And service manager, Ms Marisol Arvizu made me easier and comfort for all Acura service. Thank you, Ms. Marisol Arvizu!! More
by Kye Shin
Employees Worked With
Marisol Arvizu
December 17, 2019
Acura always has the best customer service and service cdnt Acura is Pleasanton has always exceed my expectations and provides excellent customer service. The lounge area is clean, has a great coffee and hot ch Acura is Pleasanton has always exceed my expectations and provides excellent customer service. The lounge area is clean, has a great coffee and hot chocolate More
by ZACNEYE
Employees Worked With
Ashley Fritze, Gary Chan, Marisol Arvizu
December 17, 2019
Great service This service center consistently had friendly, helpful, and attentive service reps. The service itself is timely and if you have an extended service This service center consistently had friendly, helpful, and attentive service reps. The service itself is timely and if you have an extended service time, they provide a complimentary shuttle (or ride share service). More
by EATENG
Employees Worked With
Marisol Arvizu
December 17, 2019
Happy Customer Our salesperson Mr. Shahab was very helpful. He was very patient and explained all of our options, but never pushy. We would definitely recommend Our salesperson Mr. Shahab was very helpful. He was very patient and explained all of our options, but never pushy. We would definitely recommend buying a car here to our family and Friends. We are very happy and satisfied with our purchase. More
by susmitha
Employees Worked With
Sam Alroubai, Shahab Alizadeh
December 16, 2019
Great Service Was there for service to my Leased RDX. Gary was very friendly, and helpful. He was great, informative, thoroughly explained service and charges. V Was there for service to my Leased RDX. Gary was very friendly, and helpful. He was great, informative, thoroughly explained service and charges. Very welcoming demeanor. More
by Donna
Employees Worked With
Gary Chan
December 16, 2019
service Service is excellent and very much in detail. It is worth the waiting. I will recommend to friends. It is a little crowded in the morning. Service is excellent and very much in detail. It is worth the waiting. I will recommend to friends. It is a little crowded in the morning. More
by Pat
Employees Worked With
Ashley Fritze
December 16, 2019
Excellent customer service! I have my car serviced here for the last ten years and I have always had a positive experience here. The service advisors are very knowledgeable, help I have my car serviced here for the last ten years and I have always had a positive experience here. The service advisors are very knowledgeable, helpful.and accommodating. More
by LESILVA1
Employees Worked With
Shaun Dortch
December 16, 2019
Experience for Acura Pleasanton Dealership Overall very positive for the whole process and appreciate Shahab for taking care all the details. Look forward continuous positive experience in the Overall very positive for the whole process and appreciate Shahab for taking care all the details. Look forward continuous positive experience in the future with the dealership. More
by Kev
Employees Worked With
Shahab Alizadeh
