My service advisor, Gary, is amazing! He believes in following up with customers and does so promptly. I didn’t have to call to inquire about the status of my vehicle. When I arrived to pick up my car, there was only a brief wait. The car was ready but had gotten a little dirty. They washed my car free of charge and without me asking. I was greeted by multiple people during my visit. It’s a warm, pleasant environment. I am so happy I switched from Dublin Toyota to Acura of Pleasanton!!