Acura of Pleasanton

Acura of Pleasanton responded

Hello Ms. Hoover and we're so glad that we were able to go above and beyond your expectations since taking ownership of your new Acura almost 4 years ago! Thank you for letting us know about your experience with teammates, Marisol Arvizu, Gary Chan and when it all started, with Farooq Omar. We appreciate allowing us the opportunity to once again provide the highest level of care and to keep your Acura factory safe. Your feedback is valuable, and we are happy that we could be a part of your Acura journey! As your Acura TLX ownership partner, we are committed to your experience, so please feel free to let us know if there are ever any questions! Happy Holidays , Adam Toy Social Media Coordinator Acura of Pleasanton

Acura of Pleasanton responded

Thank you S. Spinetti for taking a moment to share your Acura journey with us. We always strive for 100% customer satisfaction, and it makes us happy to see you had such a positive experience since 2003 with your MDX. Thank you for your kind words and this wonderful review for teammates, Landon, Marisol and Ron Andrews. When it comes to maintenance and repairs we know our guests have choices and options in the Bay Area, we are proud to know that our dealership has been able to continue to earn both your business and confidence. We look forward to being a part of your Acura experience and to your family's next visit. Until then please feel free to let us know should there ever be anything we can do to assist. Regards, Adam Toy Social Media Coordinator Acura of Pleasanton

Acura of Pleasanton responded

Congratulations Manas and Monideep on your new Acura and thank you for sharing of your experience with teammate Shahap Alizadeh during your family's visit at our dealership. Your time is valuable and with so many choices in the Bay Area we appreciate allowing our team to earn your business. We are always happy to hear from our guests and thank you so very much for your feedback here on DealerRater. Chances are Acura may not read about your positive experience with our dealership. We do ask our guests to keep a look out for an email from the factory in the next few weeks as they want to know how we did too! As your ownership partner, we stand behind every vehicle we deliver, so please feel free to let us know if there are ever any questions about your new RDX SUV! Regards, Adam Toy Social Media Coordinator Acura of Pleasanton

Acura of Pleasanton responded

Ahmedshaikh122, thanks for your praise and kind comments about our team. We're so glad that we were able to go above and beyond your expectations at every service visit. Thank you for letting us know about your experience with teammates Gary Chan, Michael Capas and Marisol Arvizu. We appreciate allowing us the opportunity to once again provide the highest level of care for both your Acura and Honda for 16+ years! Your recommendation means a lot to us and we are very happy to have earned it. As your vehicle ownership partner, we are committed to your experience, so please feel free to let us know if there are ever any questions! Here's to another 16 years! Regards, Adam Toy Social Media Coordinator Acura of Pleasanton

Acura of Pleasanton responded

Doingscience, we're so glad that we were able to go above and beyond your expectations! Thank you for sharing of your recent experience with teammate Marisol Arvizu during your recent service visit with our dealership. We appreciate allowing us the chance to provide the highest level of care for your Acura RDX and for us to be a part of your ownership journey. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Adam Toy Social Media Coordinator Acura of Pleasanton

Acura of Pleasanton responded

Hello Ramesh, we are so pleased you enjoyed your visit to Acura of Pleasanton! We appreciate allowing us to provide the highest level of care for your Acura MDX and for teammate Ashley Fritze to be a part of your ownership experience. Your review means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Adam Toy Social Media Coordinator Acura of Pleasanton

Acura of Pleasanton responded

276670729, we are glad we could help! Congratulations and thank you for allowing us to earn your business and for sharing of your experience with teammate Shahab Alizadeh while shopping for your new Acura. We know there are so many choices in the Bay Area and your satisfaction is our highest priority. Please feel free to let us know if there is ever anything we can do to help. Regards, Adam Toy Social Media Coordinator Acura of Pleasanton

Acura of Pleasanton responded

Ksta, it's experiences like yours that really keep us motivated! We always strive to provide a top quality service experience to every guest, and are pleased to hear that you enjoyed your visit here at Acura of Pleasanton! Your time is valuable and we appreciate allowing teammate Ashley Fritze to earn your business and sincerely thank you for this positive review. If there are ever any inquiry about your Acura, please let us know. Otherwise, when its time for maintenance, we look forward to seeing you again! Regards, Adam Toy Social Media Coordinator Acura of Pleasanton

Acura of Pleasanton responded

Hi Aravind Venkatachalam, we're happy you found our team to be so supportive during your experience here at Acura of Pleasanton. Congratulations on your new Acura MDX delivery and thank you for sharing of your experience with teammates Stephen Lao and Xaviaer DuRousseau while shopping at our dealership. With so many choices in the Bay Area we appreciate allowing us to earn your business. We know shopping for a car can be an overwhelming experience but it is our goal to make it as pleasant as possible. As your Acura ownership partner, we stand behind every vehicle we deliver, so please feel free to let us know if there are ever any questions about your new MDX SUV! Regards, Adam Toy Social Media Coordinator Acura of Pleasanton

Acura of Pleasanton responded

Hello Carlos Quintero-Barajas, thank you for your kind review; we are happy to pass along your comments to the team here at Acura of Pleasanton! Congratulations on your new Acura delivery and thank you very much for sharing of your experience with teammates Victor Banales, Gabriel Gonzalez and Vanessa Strand during your visit at our dealership. We know our guests have choices when it comes to which dealership and appreciate the opportunity to earn your business. As your Acura ownership partner we stand behind every one we deliver, so please always feel free to let us know if there are any questions! We are always ready to help. Regards, Adam Toy Social Media Coordinator Acura of Pleasanton