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Acura of Pleasanton
Pleasanton, CA
1,189 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,189 reviews
December 01, 2019
Efficient sales and finance process I appreciated that Stephen had as much paperwork done before coming into the dealership to execute the deal. He was professional, transparent, and alw I appreciated that Stephen had as much paperwork done before coming into the dealership to execute the deal. He was professional, transparent, and always responsive. I would recommend this dealership and Stephen to anyone thinking of buying an Acura. More
by Kim
Verified CustomerEmployees Worked With
Stephen Lao
December 01, 2019
Good customer service and excellent car care I have two Acura’s and highly recommend the service at this location. They can fix the issues correctly the first time around. Ashley is a fantastic I have two Acura’s and highly recommend the service at this location. They can fix the issues correctly the first time around. Ashley is a fantastic service consultant. More
by DLIM38
Employees Worked With
Ashley Fritze
December 01, 2019
Excellent service Service advisor explains every details for the service, the technician did great job and done on time, also did free check on the engine, breaks and b Service advisor explains every details for the service, the technician did great job and done on time, also did free check on the engine, breaks and battery, give it recommendations., great service!👍👍👍 More
by MLL5209
Employees Worked With
Ashley Fritze
December 01, 2019
Good customer service I usually come to this service center to do my car maintenance. The service personnels are professional, efficient and very friendly. The environment I usually come to this service center to do my car maintenance. The service personnels are professional, efficient and very friendly. The environment is warm and inviting. Greatly appreciated that my car had been vacuumed cleanly every time after it is done the service in this center. Although it was unfortunate that it was missed this time. In general, please keep up the good work! Thanks. More
by CHIYUWANG
Employees Worked With
Ashley Fritze
December 01, 2019
Great experience Good service!! Would recommend this dealership to others. Thank you for listening to our needs and helping us thru the entire process Looking forwa Good service!! Would recommend this dealership to others. Thank you for listening to our needs and helping us thru the entire process Looking forward to working with you in the future. More
by DELVANDE
Employees Worked With
Stephen Lao, Justin Hernandez
December 01, 2019
Great service Shahab did a great job in helping me test drive two different Acura models and his knowledge he imparted to me helped me make my decision to purchase Shahab did a great job in helping me test drive two different Acura models and his knowledge he imparted to me helped me make my decision to purchase the ILX. More
by RLDIECK
Employees Worked With
Peter , Shahab Alizadeh
December 01, 2019
Delivered! Was greeted immediately upon arrival (didn’t catch his name) however waited a bit long to check in even though made appt. It was Saturday so not takin Was greeted immediately upon arrival (didn’t catch his name) however waited a bit long to check in even though made appt. It was Saturday so not taking time off work. Service Adviser (Ashley) was thorough and delightful. She deserves a raise. ;-) If I were not moving out of area I’d definitely have my vehicle serviced at Acura of Pleasanton again! More
by JF
Employees Worked With
Ashley Fritze
December 01, 2019
Service was fast and easy! Marisol was friendly and let me know as soon as my car was ready. Will use Acura Pleasanton again for next service. was fast and easy! Marisol was friendly and let me know as soon as my car was ready. Will use Acura Pleasanton again for next service. More
by melaniepharvey
Employees Worked With
Marisol Arvizu
December 01, 2019
Review Nice job Maribel. Very user friendly experience. Good explanation of work and top understanding of mdx and associated quirks. Ordered Lyft for my trip Nice job Maribel. Very user friendly experience. Good explanation of work and top understanding of mdx and associated quirks. Ordered Lyft for my trip home. More
by GStar
Employees Worked With
Marisol Arvizu
November 30, 2019
Great experience We had a great experience with Helder and the rest of the staff. He was very kind, courteous, and informative. He wasn't judgemental during the price We had a great experience with Helder and the rest of the staff. He was very kind, courteous, and informative. He wasn't judgemental during the price negotiations. More
by b0T4n
Employees Worked With
Helder Pereira, Peter Han, Justin Hernandez
