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Acura of Pleasanton
Pleasanton, CA
1,184 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,184 reviews
November 26, 2019
Car service and Bluetooth setup Very good service. All staff were very professional. We have been coming to the dealership for many year’s. Our first car purchase from the dealership Very good service. All staff were very professional. We have been coming to the dealership for many year’s. Our first car purchase from the dealership was an Acura Legend. More
by DONNDITT
Verified CustomerEmployees Worked With
Marisol Arvizu
November 25, 2019
Service Friendly with good customer service very helpful with all problems keep in touch as far about knowing about the status with customer car I would high Friendly with good customer service very helpful with all problems keep in touch as far about knowing about the status with customer car I would highly recommend More
by estela55
Employees Worked With
Ashley Fritze
November 24, 2019
Service for recall issue The service specialist was very nice, helpful and took time to explain the issue for me. I was further impressed when he also did an inspection and to The service specialist was very nice, helpful and took time to explain the issue for me. I was further impressed when he also did an inspection and told me of any other issues, scheduled maintenance that he thought i should take care of. I would totally come back to this location. More
by Mpnt1
Employees Worked With
Shaun Dortch
November 24, 2019
Always a pleasant experience here. Took the car in for regular maintenance and they let me know if new recall. They took care of it right away. Great service. regular maintenance and they let me know if new recall. They took care of it right away. Great service. More
by Acuraowner
Employees Worked With
Shaun Dortch
November 24, 2019
Car purchase .Helder and Justin was very helpful with sale and financing. Overall experience was very pleasant. I would recommend for friends and colleague to go .Helder and Justin was very helpful with sale and financing. Overall experience was very pleasant. I would recommend for friends and colleague to go buy or lease there car with Helder and Justin. More
by Alameda
Employees Worked With
Helder Pereira, Justin Hernandez
November 24, 2019
Smooth process of buying a CPO car I was happy overall with the whole process. Streamlined. I purchased a CPO RDX at great price. Of course the trade-in value could be better. Didn't I was happy overall with the whole process. Streamlined. I purchased a CPO RDX at great price. Of course the trade-in value could be better. Didn't have a chance to negotiate it More
by Alex
Employees Worked With
Igor Finkel, Justin Hernandez, Shahab Alizadeh
November 24, 2019
Awesome awesome awesome Stephen Lao is the best ....best deal straight shooter listens instead of talking. The 2nd best experience I have had buying a new car ....my 1st best Stephen Lao is the best ....best deal straight shooter listens instead of talking. The 2nd best experience I have had buying a new car ....my 1st best experience is when we bought my wife’s car with Stephen Lao in 2017 MDX so yeah we’ll keep going back! Thank you Stephen Lao More
by JACKLDOBBINS
Employees Worked With
Stephen Lao
November 24, 2019
Treated me exceptionally fairly! They got me through the purchase process quickly, there were no surprises and they accommodated my requests. I can’t express how pleased I am with th They got me through the purchase process quickly, there were no surprises and they accommodated my requests. I can’t express how pleased I am with these guys! Never had that experience with a big dealership...I don’t feel cheated!! More
by Robert-dealerrater
Employees Worked With
Sam Finance guy was great, Victor Banales
November 24, 2019
Service appointment Spent 2.5 hours there but she did what she could to keep me informed was super busy not many consultants I stayed for the duration of the appointment Spent 2.5 hours there but she did what she could to keep me informed was super busy not many consultants I stayed for the duration of the appointment. More
by MCMURRAY_MARSHALL
Employees Worked With
Marisol Arvizu
November 23, 2019
Recall notice and routine service I made an appointment. My vehicle was taken back for the requested service promptly. Service personnel discussed with me what was going to be done for I made an appointment. My vehicle was taken back for the requested service promptly. Service personnel discussed with me what was going to be done for routine service and explained reason for the recall notice and how this would be evaluated. I chose to wait. The customer lounge was clean, comfortable and provided snacks and drinks. Great experience. More
by JAYNERASBURY
Employees Worked With
Shaun Dortch
