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Acura of Pleasanton
Pleasanton, CA
1,184 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,184 reviews
July 21, 2019
Purchase of new car Stephen’s service was wonderful, and he provided very helpful tips and was able to help us decide the most beneficial deal for us. It was a very pleas Stephen’s service was wonderful, and he provided very helpful tips and was able to help us decide the most beneficial deal for us. It was a very pleasant experience at the dealership! More
by PIGSPINKPOD
Verified CustomerEmployees Worked With
Stephen Lao
July 21, 2019
Was very efficent The service was efficient and people who i dealt with were friendly. Ashley was able to advise me on how to go about alignment and tire rotations for The service was efficient and people who i dealt with were friendly. Ashley was able to advise me on how to go about alignment and tire rotations for a longer tire life. More
by SACHIN
Employees Worked With
Ashley Fritze
July 21, 2019
Recent repair Would return....found the cost acceptable and the expertise necessary. I had taken the car to a local repair shop and, although they tried to, they c Would return....found the cost acceptable and the expertise necessary. I had taken the car to a local repair shop and, although they tried to, they couldn’t do the repair. More
by BMAGGY
Employees Worked With
Marisol Arvizu
July 20, 2019
Marisol Arvizu Outstanding representative of Acura Pleasanton! Marisol wants the best for her clients. She is always willing to make the Acura Experience a posit Outstanding representative of Acura Pleasanton! Marisol wants the best for her clients. She is always willing to make the Acura Experience a positive one. I purchased my RDX at Acura Pleasanton 9 years ago because of the quality, rating and safety of the RDX. Service was important too! I have taken my RDX to Acura Pleasanton because of the quality service provided by Marisol and her team. She has always made it an effortless experience for me. I never stress when taking my SUV in for service. Thank you Marisol for all you do to make your client's visit a positive one. More
by WCC
Employees Worked With
Marisol Arvizu
July 20, 2019
Fast Service No waiting ... Landon had me signed in and on the road with a Lyft driver in about 10 minutes. Fast and efficient delivery ... Marisol delivered my c No waiting ... Landon had me signed in and on the road with a Lyft driver in about 10 minutes. Fast and efficient delivery ... Marisol delivered my car after service, explained what was done. Always attentive and personable. Pleasure to do business with Acura service department personnel. More
by GLS
Employees Worked With
Landon Bura, Marisol Arvizu
July 20, 2019
Noisy steering repair They took a couple of days to inspect an issue they had never seen before. The consultant called me several times to keep me informed of the progress They took a couple of days to inspect an issue they had never seen before. The consultant called me several times to keep me informed of the progress and offered me a loaner car. They found the problem and fixed the car. More
by TQ4CH
Employees Worked With
Landon Bura
July 19, 2019
Dependable Acura Service I’ve had my Acura RDX from Pleasanton for five years. They’ve always been great for service. Informative, timely service is excellent. I always fee I’ve had my Acura RDX from Pleasanton for five years. They’ve always been great for service. Informative, timely service is excellent. I always feel welcomed and each service rep has been attentive and effective. I highly recommend Acura of Pleasanton. More
by LANDMTHOMSON
Employees Worked With
Marisol Arvizu
July 19, 2019
Excellent attention to the customer. Very understanding Ashley was amazing. Kept me in the loop and got me out quickly. Recommended needed service as well as areas to keep an eye out for. Did not push in ne Ashley was amazing. Kept me in the loop and got me out quickly. Recommended needed service as well as areas to keep an eye out for. Did not push in needed service. More
by SNOWFOR4
Employees Worked With
Ashley Fritze
July 19, 2019
Great experience with no pressure. Great experience. Had challenges making decision but sales was patient and accommodating with no pressure. They were good in matching other dealer com Great experience. Had challenges making decision but sales was patient and accommodating with no pressure. They were good in matching other dealer competitive pricing with fair trade in price. More
by MIkek
Employees Worked With
Helder Pereira, Victor Banales
July 19, 2019
Perfect! Landon was great to work with! Everything was quick and efficient. We loved the option of Lyft as our shuttle. Amazing idea! I also loved being abl Landon was great to work with! Everything was quick and efficient. We loved the option of Lyft as our shuttle. Amazing idea! I also loved being able to schedule my appointment on-line. More
by EALUCKETT49
Employees Worked With
Landon Bura
