Acura of Salem - Service Center

Our first time at Salem Acura for service of our RDX. Very impressed with explanations given, and appreciative of the military discount. We will definitely continue having our vehicle serviced at your e Very impressed with explanations given, and appreciative of the military discount. We will definitely continue having our vehicle serviced at your establishment. Kevin was very personable and efficient. More

They were very professional and took care of what I took the car in for! the car in for! More

Helpful team, fast service and very accommodating. Provided a nice loner and was able to give me a coupon for the work I needed. Provided a nice loner and was able to give me a coupon for the work I needed. More

Very nice experience purchasing our new RDX. Never felt pressured at any point during the purchase and delivery. All first rate people. Never felt pressured at any point during the purchase and delivery. All first rate people. More

Kevin got my vehicle in the same day and had it finished quickly. He’s so knowledgeable and always takes such good care of his clients. Special thanks to him and tech Donovan for fixing its problems and get quickly. He’s so knowledgeable and always takes such good care of his clients. Special thanks to him and tech Donovan for fixing its problems and getting me back on the road! 10/10 service. More

Very professional and knowledgeable about recalls. Very comfortable waiting area and timely service. Willing to adjust to my needs to return to work quickly. Very comfortable waiting area and timely service. Willing to adjust to my needs to return to work quickly. More

Very friendly and efficient! Mike Schmidt and Kevin take their jobs very seriously! Great job! Mike Schmidt and Kevin take their jobs very seriously! Great job! More

Extremely responsive; customer focused and efficient! Kevin, the service representative is exceptional. I highly recommend Acura of Salem. Kevin, the service representative is exceptional. I highly recommend Acura of Salem. More

I recently had my car serviced at Salem Acura, and I couldn’t be more impressed with the experience. The service advisor, Kevin, kept us well-informed throughout the repair process, ensuring we knew exa couldn’t be more impressed with the experience. The service advisor, Kevin, kept us well-informed throughout the repair process, ensuring we knew exactly what was happening and when the car would be ready. The dealership truly prioritizes customer satisfaction; they not only fixed the car but also cleaned it, leaving it in pristine condition. Salem Acura has mastered the art of excellent customer service, making the entire experience seamless and enjoyable. More

I can always count on Kevin for the best experience for my service work. I can trust his advice and follow up. Even the quality of my car wash was outstanding. my service work. I can trust his advice and follow up. Even the quality of my car wash was outstanding. More