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Acura of Salem - Service Center

Salem, OR

4.9
521 Reviews

521 Reviews of Acura of Salem - Service Center

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December 22, 2024

Brent Baker was fantastic! He took great care of me finding a new-to-me Acura! More

by JOYALYSSA1
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy
Jan 02, 2025 -

Acura of Salem responded

Enjoy your new to you Acura! Thank you for choosing Acura of Salem!

December 20, 2024

Quick service, great pricing. Will be bringing my Acura in for regular service for the foreseeable future. More

by cliven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Acura of Salem responded

Thank you for your kind words and for choosing Acura of Salem for your service needs. We appreciate your business and look forward to serving you again in the future.

December 20, 2024

Disappointed. Felt condescended to. Sent away with no diagnosis or resolution to solving significant problem. More

by DONLORENZEN
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Tillett
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Acura of Salem responded

We never want anyone to walk away with questions unanswered. We'd love to work on this with you further. Shoot an email to service@salemmercedes.com when you can or give us a call.

December 14, 2024

Prompt, helpful and friendly service in a reasonable amount of time on each visit. I don’t even live in Salem anymore, but still return to this dealership! More

by michelle.templeton0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Wheeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Acura of Salem responded

Thank you for your kind words and for choosing Acura of Salem for your service needs. We appreciate your business and look forward to serving you again in the future.

December 11, 2024

Kevin is very professional and friendly. He is knowledgeable about the services required to maintain my vehicle. More

by Dianedepo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Acura of Salem responded

Thank you for your kind words and for choosing Acura of Salem for your service needs. We appreciate your business and look forward to serving you again in the future.

December 09, 2024

Vehicle was fixed same day Brought my vehicle because it jumped its timing. Brought it in at 8am and was ready for me by 5pm same day. More

by Relong96
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Tillett
Jan 02, 2025 -

Acura of Salem responded

Thank you for your kind words and for choosing Acura of Salem for your service needs. We appreciate your business and look forward to serving you again in the future.

December 07, 2024

We were pleased when we were able to be shuttled home while our Acura RDX was being worked on. When we returned all the charges - findings from the ol change inspection were thoroughly explained. We wo More

by SINNAMONH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Wheeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shuttle driver
Jan 02, 2025 -

Acura of Salem responded

Thank you for your kind words and for choosing Acura of Salem for your service needs. We appreciate your business and look forward to serving you again in the future.

December 07, 2024

Exceptional service and communication from all departments. They were able to diagnosis my problem and fix it in a timely fashion. More

by Kswart10s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Wheeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Acura of Salem responded

Thank you for your kind words and for choosing Acura of Salem for your service needs. We appreciate your business and look forward to serving you again in the future.

December 07, 2024

She was professional and kept me up to date with what was going on during my visit. More

by Dlknstyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Wheeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Acura of Salem responded

Thank you for your kind words and for choosing Acura of Salem for your service needs. We appreciate your business and look forward to serving you again in the future.

December 06, 2024

The teamwork really hard to get me into a new vehicle. Even though mine was not in the best shape, they bought it for above asking, and even lowered the price of the one I was buying to get me into it. It More

by 8XAVIENLOCKWOOD8
Recommend Dealer
Yes
Employees Worked With
Abel Cardona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Acura of Salem responded

Thank you for your kind words and for choosing Acura of Salem for your recent vehicle purchase. We're thrilled to hear that our team was able to provide you with a positive and seamless car-buying experience. We strive to build lasting relationships with our customers and appreciate your recognition of our team's dedication to finding the best possible outcome for you. We look forward to serving you and your new Acura in the future.

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