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Acura of Wappingers Falls
Wappingers Falls, NY
1,497 Reviews
Welcome to Acura of Wappingers Falls located in Wappingers Falls, NY...Your Local Wappingers Falls Acura Dealer. We have an excellent selection of New Acura Vehicles. Please search our New & Certified Pre-Owned Acura Inventory to find the perfect Acura for you. Our Acura Service Department is committed to providing you with Superior Customer Service, and we also have an outstanding Acura Parts Department to help you find Quality Acura Parts in the Wappingers Falls Area.
Parts and Service are open same hours
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 53 service reviews
August 14, 2025
We brought our vehicle in for a manufacturer recall repair. Unfortunately, the dealership performed the work incorrectly, which caused additional damage. When we sought to have the problem corrected, t repair. Unfortunately, the dealership performed the work incorrectly, which caused additional damage. When we sought to have the problem corrected, they refused to cover most of the repair cost only offering to pay for a small fraction of the work because they said they didn’t trust the diagnosis from another dealership of the same brand, even though it was confirmed by the manufacturer’s network. We called repeatedly for a week getting the runaround. The only time they reached out was after we left a review about our experience. In that call, they told us that because we had posted negative feedback, they were no longer interested in working with us. This was deeply disappointing, especially given that the original issue was their mistake during a recall repair. We expected accountability and professionalism, but instead we received avoidance and a refusal to help More
by Amandacollar216
August 08, 2025
Unfortunately it takes bad reviews to speak with someone at this dealership. What’s more unfortunate is that still does not stop them from blatantly lying to you in their “attempt” to rectify the situation. at this dealership. What’s more unfortunate is that still does not stop them from blatantly lying to you in their “attempt” to rectify the situation. We were assured that they reached out to the other dealer where the vehicle currently is to fix the problem that Acura of Wappingers Falls created but that the dealer was “unaware of my vehicle” all together and then that “the service manager just isn’t in today.” Well I spoke directly with the service manager of that dealership today who told me he called them back but was told they would need to give HIM a call back, quickly hung up and have yet to call him back. Seems to be the way they do business as back in February the service advisor, Adam, dodged calls for 3 weeks and when I got fed up and just showed up for a status update he lied to my face that certain work was done and that it was not covered under my extended service agreement. Thankfully I questioned him and since he “couldn’t find the paperwork” I was told to go ahead and take the car and they would call the next day to “work it out”. Well obviously the work was not done and maybe even more obvious, I never did get that call. This place is a joke. Hoping for resolution but odds are not looking good! More
by Jackson
May 06, 2025
Very professional and knowledgeable at her job. She was there for very question and concern. She was there for very question and concern. More
by JohannaAPerez
Employees Worked With
March 02, 2025
This was by far the best experience I have ever had! I can say confidently that left with a peace of mind in my purchase! Chastity was great! I can say confidently that left with a peace of mind in my purchase! Chastity was great! More
by Hpullam24
Employees Worked With
July 29, 2024
Everyone was great at the dealership. Worked with what I was looking for and got me in a new lease quickly and smoothly! Worked with what I was looking for and got me in a new lease quickly and smoothly! More
by Dbots47714
Employees Worked With
June 04, 2024
Acura of Wapppingers Falls best dealership in Dutchess County. We purchased 6 vehicles since 1998. County. We purchased 6 vehicles since 1998. More
by amaisonet86
Employees Worked With
May 29, 2024
Service is great! Nice car wash after maintenance. Nice loaner car to use! Nice new TLX’s Nice car wash after maintenance. Nice loaner car to use! Nice new TLX’s More
by Jeffwash1
May 20, 2024
Very satisfied with service department. Get you in and out quickly. Listen to you and take care of any problems you may have with your vehicle. Get you in and out quickly. Listen to you and take care of any problems you may have with your vehicle. More
by Sawalak
Employees Worked With
May 05, 2024
We have received top notch service from this dealer. Last minute emergency service appointments and quality customer care. Highly recommended Last minute emergency service appointments and quality customer care. Highly recommended More
by MT
Employees Worked With
