Acura of Wappingers Falls - Service Center

We brought our vehicle in for a manufacturer recall repair. Unfortunately, the dealership performed the work incorrectly, which caused additional damage. When we sought to have the problem corrected, t repair. Unfortunately, the dealership performed the work incorrectly, which caused additional damage. When we sought to have the problem corrected, they refused to cover most of the repair cost only offering to pay for a small fraction of the work because they said they didn’t trust the diagnosis from another dealership of the same brand, even though it was confirmed by the manufacturer’s network. We called repeatedly for a week getting the runaround. The only time they reached out was after we left a review about our experience. In that call, they told us that because we had posted negative feedback, they were no longer interested in working with us. This was deeply disappointing, especially given that the original issue was their mistake during a recall repair. We expected accountability and professionalism, but instead we received avoidance and a refusal to help More

Very professional and knowledgeable at her job. She was there for very question and concern. She was there for very question and concern. More

Very kind and helpful patient also very skilled and experienced. Everything came out perfect thank you! experienced. Everything came out perfect thank you! More

This was by far the best experience I have ever had! I can say confidently that left with a peace of mind in my purchase! Chastity was great! I can say confidently that left with a peace of mind in my purchase! Chastity was great! More

Everyone was great at the dealership. Worked with what I was looking for and got me in a new lease quickly and smoothly! Worked with what I was looking for and got me in a new lease quickly and smoothly! More

Acura of Wapppingers Falls best dealership in Dutchess County. We purchased 6 vehicles since 1998. County. We purchased 6 vehicles since 1998. More

Service is great! Nice car wash after maintenance. Nice loaner car to use! Nice new TLX’s Nice car wash after maintenance. Nice loaner car to use! Nice new TLX’s More

Very satisfied with service department. Get you in and out quickly. Listen to you and take care of any problems you may have with your vehicle. Get you in and out quickly. Listen to you and take care of any problems you may have with your vehicle. More

We have received top notch service from this dealer. Last minute emergency service appointments and quality customer care. Highly recommended Last minute emergency service appointments and quality customer care. Highly recommended More

Excellent service department with helpful people who will try to get you the best possible price. try to get you the best possible price. More