Acura of Westchester - Service Center

A much Needed Great Experience When I first set out to come to the Dealership I was really stressed out and upset I had to even go for maintenance. I had just purchased a vehicle fr When I first set out to come to the Dealership I was really stressed out and upset I had to even go for maintenance. I had just purchased a vehicle from a dealership that was not Acura and having some car issues within the first week. I was sent to Beth as my advisor and felt that my luck had changed. Though I was having issues with my vehicle the service from Beth gave me made me proud to be an Acura owner. Though I brought to her an older Model of a car not purchased at that dealership she made me feel very much apart of the Acura family and eased my stress. She was great with communication and very understanding of my situation. Most of all she made me want to be a valued customer for years to come. I look forward to the near future to work with Beth when I'm able to trade in my vehicle to continue to be a Acura customer. Thanks Beth and Acura of Westchester for the experience. More

Greatest Customer Service Possible When I bought the car ten months ago, Vinny was as professional as you could expect and got me into a great vehicle at a great price. Today, I had When I bought the car ten months ago, Vinny was as professional as you could expect and got me into a great vehicle at a great price. Today, I had my first service and Shannon was beyond patient as I showed up four hours late, hungover to the point of almost being comatose, ran away with the keys forcing her to chase me to a restaurant to get them, and then washing the vehicle herself. If I wasn't sold on Westchester Acura before, I absolutely am now. More

Beth Hicks was helpful I appreciated that Beth called me a few times to keep me apprised of the progress on my auto repair, and had the car ready when promised. She was a pl I appreciated that Beth called me a few times to keep me apprised of the progress on my auto repair, and had the car ready when promised. She was a pleasure to deal with. More

Reliable Service Advisor George Brunner is incredible and shows to be consistent in delivering excellent service. He went above and beyond, making every effort to assist and f George Brunner is incredible and shows to be consistent in delivering excellent service. He went above and beyond, making every effort to assist and followed up to make sure I was all set. Service like this, once again, leaves me grateful that I am an Acura member. I recommend George for the quality of customer service he continues to provide. More

GREAT CUSTOMER SERVICE Our Service Coordinator George was very helpful and responsive. Scheduled a prompt appointment to address our concerns. He kept me informed of the pro Our Service Coordinator George was very helpful and responsive. Scheduled a prompt appointment to address our concerns. He kept me informed of the progress of my repair and followed through to my satisfaction. More

Excellent service attentive and friendly staff Liz has done an absolutely wonderful job handling my reccall of my Acura TL. Liz made sure that I was 100% satisfied with all of my needs she even wen Liz has done an absolutely wonderful job handling my reccall of my Acura TL. Liz made sure that I was 100% satisfied with all of my needs she even went out of her way to retrieve personal belongings I left in a loaner vehicle, by contacting the person and tracking it down within a day. Liz went above and beyond to make sure I was completely satisfied from the very start of this unforeseeable situation and I could not be more pleased. More

Always great service This Acura dealership and Tom Maxfield in particular always take care of me and my car with professionalism and attention to details. They took care This Acura dealership and Tom Maxfield in particular always take care of me and my car with professionalism and attention to details. They took care of my brother-in-law before me, and I would recommend them to anyone who wishes to have their car serviced by people who make you feel important and valued. More

Outstanding customer George was very professional and helpful to me. His time management was exceptional. Thank u Very much for ur prompt response to my enquires. J George was very professional and helpful to me. His time management was exceptional. Thank u Very much for ur prompt response to my enquires. Janice More

The best service- who knew it is always a pleasure Beth Hicks is completely surpassed my expectations in making a routine service visit a extraordinary, quick and yes very pleasant experience. I can't Beth Hicks is completely surpassed my expectations in making a routine service visit a extraordinary, quick and yes very pleasant experience. I can't say enough about the extent she goes to make sure your needs are satisfied and that you are nothing less than completed satisfied and glad that you choose to come to Acura of Westchester. The best feeling is knowing that after you pick up your washed car,you know you will not have to follow up because it wasn't done right. Who knew, always a pleasure and a rarity that something gets done in a timely and consistently quality manner. I feel great about going there because I know I will not be dissatisfied or sorry I can to that location. More

Excellent Service Advisor George Brunner at Acura of Westchester provided excellent customer service and advice. He answered all of my questions with patient and knowledgable r George Brunner at Acura of Westchester provided excellent customer service and advice. He answered all of my questions with patient and knowledgable responses and was very prompt in returning my calls. He arranged a rental quickly and minimized my wait time. This quality of service is very valuable and George should be recognized for the level of care he offers to his clients. I would highly recommend Acura of Westchester based on this experience. More