I bought my car in for body work. Chris never returned my calls despite leaving numerous message on his VM and with the receptionist. He would promise to call my with updates and never did. I would only call and find out he's off failed to inform me. I even left numerous messages with the receptionist to speak to the supervisor and the supervisor never called back either. Sales is good. Avoid service if you need major repairs. I will not buy another Acura because if this!
I have been coming to Acura of Westchester for nearly 20 years! The service has always been great. What makes it special is the people. Many of them have been there for years. It’s a pleasure dealing with everyone from Liz White, Alessandra Coronel, Sal Gambitta, Thomas Maxfield. Thank you all. They are a big reason I purchased my new Acura MDX several years ago. Acura of Westchester is the best!
Alessandra is a great service adviser she always has a positive spirit and she keeps you updated on your Vehicle and she goes above and beyond to help you find the solution to the issue you are having with your vehicle.
Sal Gambitta is an excellent service advisor. His knowledge and expertise are portrayed through his outstanding and dedicated work methods. He makes car service a trustworthy and smooth experience. Sal is definitely a true professional without a doubt!
Thank you for the five stars and kind feedback about your time working with Sal! We're so happy to hear that you had a positive experience, and we invite you to reach out if there is anything else we can do for you.
"The service provided by Mr.Maxfield is remarkable."
Thomas Maxfield is very professional, he take the time to make sure that my car is in excellent condition for the road, I would recommend him to any one seeking services on their car.
Way to go you are the best.
Hi Tina! Thank you for taking the time to leave such nice feedback about your experience working with Thomas. We're glad you were treated so well, and invite you to reach out if you need anything else.