Acura of Westchester - Service Center

Definition of luxury I had my vehicle serviced for an oil change. My original appointment was at 11a.m. I missed it and rescheduled for 1130a.m. I missed that one as well. I had my vehicle serviced for an oil change. My original appointment was at 11a.m. I missed it and rescheduled for 1130a.m. I missed that one as well. Showed up around lunch time. Acura still serviced my vehicle and got me out of there extremely fast. They are the definition of luxury. Treated me very professional. I am much appreciative of their professionalism and courtesy. Any other dealership probably would've made me reschedule it made me wait hours. More

Emergency Service for Tire Replacement While driving the two passenger side tires (front and Back) blew out when I accidentally hit the curb. I was able to drive to Acura of Westchester whe While driving the two passenger side tires (front and Back) blew out when I accidentally hit the curb. I was able to drive to Acura of Westchester where my service advisor, Beth Hicks was able to get the tires replaced in a very reasonable period of time. They are a terrific dealership, always helping their customers in every way. More

Stellar service I recently brought my car in for a suspension noise. I dealt with George Brunner who was both knowledgeable and professional. My car was repaired pr I recently brought my car in for a suspension noise. I dealt with George Brunner who was both knowledgeable and professional. My car was repaired properly the first time, all while I was in a nice loaner vehicle. George always answers his phone (which is something a lot of service advisors don't do). Will return for future services. Thanks George and thanks Acura of Westchester! More

Awesome oh so awesome Oh my god great service very professional very respectful very wonderful experience I would recommend everyone and anyone to go there makes life easie Oh my god great service very professional very respectful very wonderful experience I would recommend everyone and anyone to go there makes life easier for everyone More

George Brunner was great! I took my car in for a recall service and while there I asked them to reset the alarm system and give me an additional remote start. There was a mista I took my car in for a recall service and while there I asked them to reset the alarm system and give me an additional remote start. There was a mistake where they thought I wanted an original key so I had to go back. But they took care of the problem with absolutely no hassles and George went above and beyond To make my experience amazing! More

excellent rating In my view, when purchasing or leasing a vehicle, it is very important to the customer that the dealership employ professional, capable, knowledgeable In my view, when purchasing or leasing a vehicle, it is very important to the customer that the dealership employ professional, capable, knowledgeable and friendly personnel. I have purchased and leased vehicles from Acura of Westchester since 1990. I recall that my first vehicle was an Acura Integra. Over the years, I stayed with the Acura of Westchester Dealership, not only because of the wonderful Acura lineup of vehicles, but because their employees have always exhibited the exact qualities that I enumerated above. Most recently, I made an appointment to have my vehicle serviced but, for personal reasons, I had to cancel and reschedule my appointment at least five times. Each time I called, I was almost embarrassed to inform my service advisor that I had to once again reschedule my appointment, but GEORGE BRUNNER, my service advisor, was very understanding and tried hard to accommodate me, which he did. Once again, Acura of Westchester came through with flying colors and should be commended for hiring such a well-spoken, dedicated and understanding service advisor. Nicholas Raptis More

Continued Excellence I had an excellent service experience this past weekend and was reminded why I've been dealing with Acura of Westchester for over 20 years. Thank you I had an excellent service experience this past weekend and was reminded why I've been dealing with Acura of Westchester for over 20 years. Thank you George Brunner. Richard A. Markell More

Great service. Will keep coming back. I had a tow hitch installed. George was very helpful arranging the appointment, the loaner car, and following up even after office hours. The reaso I had a tow hitch installed. George was very helpful arranging the appointment, the loaner car, and following up even after office hours. The reason I am not giving 5 stars for the overall experience is because the service facility needs renovation. More

Service review I dealt with Beth in service. I had a very unusual issue with my car and contacted Beth late in the afternoon. She was able to squeeze me in that da I dealt with Beth in service. I had a very unusual issue with my car and contacted Beth late in the afternoon. She was able to squeeze me in that day and the issue was resloved by 5PM. Could not have been better. More

Awesome service Very thorough and courteous. Easy going staff. Clean and neat waiting room with a great coffee machine. George Brunner was especially helpful. Will re Very thorough and courteous. Easy going staff. Clean and neat waiting room with a great coffee machine. George Brunner was especially helpful. Will return for all of my service needs. More