Acura of Westchester - Service Center

Great Express service Max was great, he called as I was pulling into service area and greeted me when I walked in. i was done, paid and onmy way in less than an hour. Great Max was great, he called as I was pulling into service area and greeted me when I walked in. i was done, paid and onmy way in less than an hour. Great experince!!!! More

Made my Used Acura MDX like new again I love Acura of westchester they are the Best! And never put pressure on anything to me, thank you Beth Hicks from the service dept , I had and accid I love Acura of westchester they are the Best! And never put pressure on anything to me, thank you Beth Hicks from the service dept , I had and accident and my mds needed work, I had a lot of stress ,but thanks to Beth Hicks and everyone at Acura of Westchester the stress went away,thank you Beth for always keeping posted on my truck repairs and being very sweet Acura hit a home run having you on the team, also thank you to Kenny Hicks for all is help this GM cares about his customers, been with Acura since 07 and will stay with them! :) :) More

Routine service. Very accomodating Service fit me in the next day. Service adviser Beth Hicks understood my time constraints and worked hard to get me out on time. Thank you. Service fit me in the next day. Service adviser Beth Hicks understood my time constraints and worked hard to get me out on time. Thank you. More

Reinstatement Of Service Rep The last time I went in for an oil change, my rep, Juan Cordon, called me over to Express service. He explained what Express service was and got me in The last time I went in for an oil change, my rep, Juan Cordon, called me over to Express service. He explained what Express service was and got me in & out quickly. However, I was hugely disappointed to learn that he was no longer my service rep. Outside of an oil change, I am left to 'feel out' the other reps and choose one that i'm comfortable with. In all honesty I prefer to deal with Juan; he knows me & he knows my car. I believe it's a mistake to take such a talented, courteous, friendly & attentive rep and limit his services as well as his contact with customers. I hope he gets reinstated as a full service rep! More

*JUAN CORDON *THE BEST ADVISOR AT ACURA OF WESTCHESTER* When I took my car in for service I had someone else as my advisor that never returned my calls, and was never available. Initially without knowing wh When I took my car in for service I had someone else as my advisor that never returned my calls, and was never available. Initially without knowing who my advisor was Juan had already greeted me out my car and took me to my advisor. Since my advisor was no help I decided to ask Juan for help. Juan took the time to always get back to me and answer any questions or concerns. Words can't express how helpful he was. Thanks to Juan I was able to get everything handled, and get the Service that anyone is required to get when coming to a dealer. Juan is the customer service representative that we call " Excellent Service." This is the type of employees I would have working in my office. Juan thank you so much for your service, and continue providing the service you provide. More

Excellent service team The service team has always done an excellent. This is my second Acura SUV, and they have consistently taken care of everything in a very professiona The service team has always done an excellent. This is my second Acura SUV, and they have consistently taken care of everything in a very professional manner. More

Amazing! Excellent team, from sales to service, everyone you deal with is helpful and knowledgeable. They go over and above for you. Shannon is the BEST!!! Excellent team, from sales to service, everyone you deal with is helpful and knowledgeable. They go over and above for you. Shannon is the BEST!!! More

Very Professional Shannon Lemmon and Beth Hicks handheld me through a tricky problem with my car requiring a loaner and some body work. The work was completed in a time Shannon Lemmon and Beth Hicks handheld me through a tricky problem with my car requiring a loaner and some body work. The work was completed in a timely manner and both Shannon and Beth were very patient with my inexperience in such matters. Well done! More

in and out I had an appointment for state inspection/oil change/tire rotation. Beth Hicks got me in and out in about an hour - I walked next door and had lunch I had an appointment for state inspection/oil change/tire rotation. Beth Hicks got me in and out in about an hour - I walked next door and had lunch, she called me when finished. Complete. More

Shanon is great ! Shanon in service is great ! Always helpful and goes above and beyond . I have had issues with my car since day one and she has done everything in her Shanon in service is great ! Always helpful and goes above and beyond . I have had issues with my car since day one and she has done everything in her power to help me . She's amazing More