Acura of Westchester - Service Center

Professional and Outstanding Service! I had an appointment for service today at Acura of Westchester. From the moment I entered the place everyone was friendly and professional. I needed a I had an appointment for service today at Acura of Westchester. From the moment I entered the place everyone was friendly and professional. I needed an oil change and NYS inspection. Beth Hicks, my service consultant on this visit was really friendly and professional, made me feel comfortable from the moment I walked up to the counter to speak to her. I didn't want to wait long, so I declined the offer for the complimentary car wash. To my surprise my car was serviced and washed in a timely manner. Once of the nicest experiences I've had in the service center. More

Consistantly Professional Arrived with no appointment for service. Busy as they were, Beth Hicks got my acura tsx in for oil change and thorough inspection. Technicians were A Arrived with no appointment for service. Busy as they were, Beth Hicks got my acura tsx in for oil change and thorough inspection. Technicians were A-1 and Ms. Hicks was very pleasant & professional. She gets a GOLD STAR in my book. More

Accomodating and quick I have leased 3 MDX's from this dealership over the past decade. They are always helpful and interested in helping me keep the car in tip top shape w I have leased 3 MDX's from this dealership over the past decade. They are always helpful and interested in helping me keep the car in tip top shape without going overboard. Beth was especially helpful today in helping to resolve a battery issue so it did not derail our holiday travel plans. Thank you Acura of Westchester. More

Service Everyone we encountered at the dealership was warm. The person who stood out was Beth Hicks. Friendly yet professional, she was warm and forthcoming a Everyone we encountered at the dealership was warm. The person who stood out was Beth Hicks. Friendly yet professional, she was warm and forthcoming about our 1999 Acura lol. I would recommend any of my friends to your dealership. Special shoutout to Beth Hicks. Thank so very much. More

Excellent Polite and Efficient Service When I called to set up an inspection appointment, I said I would be in a hurry and would need the car in a half hour. The receptionist said she would When I called to set up an inspection appointment, I said I would be in a hurry and would need the car in a half hour. The receptionist said she would note this. When I arrived, the service rep, Beth, immediately arranged for service. Twenty minutes later, she said it was finished. She asked if I'd like to wait 10 more minutes for a car wash. In the meantime, she had the paperwork ready. Beth and her co-workers did everything they could to provide good, friendly and fast service. Shannon and Beth are why we not only service our Acura at Larchmont Acura, but also our Honda. More

Professional and fast Juan was very thorough and professional. I was checked in promptly. He reviewed in detail all my services. The time he estimated for my car to be comp Juan was very thorough and professional. I was checked in promptly. He reviewed in detail all my services. The time he estimated for my car to be completed was accurate. I was in and out in less than an hour including a car wash. More

Professional service Acura of Westchester provides reliable service and a staff that tells you what to expect and how long it will take so that there are no surprises or d Acura of Westchester provides reliable service and a staff that tells you what to expect and how long it will take so that there are no surprises or disappointments. Although I had only scheduled an annual inspection, I mentioned a couple of other concerns when I arrived for my appointment. Beth Hicks was very professional and made sure that all of my concerns were addressed. Perhaps most importantly, she kept me informed of the status of my car and the progress of my various service requests. After Acura moved out of NYC, I went to a couple of non-Acura dealers for service in NYC because of the convenience but I ended up having frustrating experiences and ultimately spent more time than I do now driving up to Acura in Larchmont where I can trust that I will be treated fairly and honestly. More

Excellent Customer Service/Quality Work Ms. White and her team provided excellent customer service when I went to the dealership for a scheduled maintenance appointment I would definitel Ms. White and her team provided excellent customer service when I went to the dealership for a scheduled maintenance appointment I would definitely recommend this dealership for purchasing/servicing a car More

The Best Customer Service I took My Acura MDX for services, couldn't be happier with the result, they treat you like family, and go beyond line to solve the problem, and make s I took My Acura MDX for services, couldn't be happier with the result, they treat you like family, and go beyond line to solve the problem, and make sure that you are satisfy with the service. Always polite and willing find the only the best, but the most affordable solution. thanks for the service More

Chris Colucci is an amazing asset for his clients! Chris Colucci is always a pleasure to deal with when I bring my car in for service. I started coming to Acura of Westchester in May 2015 after being m Chris Colucci is always a pleasure to deal with when I bring my car in for service. I started coming to Acura of Westchester in May 2015 after being misinformed and overcharged by my local Acura service center multiple times. Even though I have to drive 45 minutes each way to come to Acura of Westchester, I happily do it because Chris offers genuine advice, inspects the parts for actual wear before recommending replacement / servicing, and most importantly ... he treats his clients with mutual respect. I have already been here 5 times and I look forward to a long and positive relationship with Chris and Acura of Westchester. More