Acura of Westchester - Service Center

Outstanding service and staff! ***** stars!!! Le t me start off Westchester dealership has a great inventory of vehicles. My wife and I purchased our MDX from there and made us feel at home. Also, Le t me start off Westchester dealership has a great inventory of vehicles. My wife and I purchased our MDX from there and made us feel at home. Also, my wife had to bring the car back for a new radio system install so they gave her a loaner when everything was done she could not be happier! The service was impeccable at the dealership. So, I needed an oil change for my Acura as well. I thought I would have a difficult time getting an appointment on the day of but instead got an appointment for the express line and on top of that got a complimentary car wash. Max Block from service dept. helped me out a great deal! I could not express enough my gratitude towards him! He was very thorough and explained what was done to my car and what would need to be done for the next visit. I would like to give him my highest honors for his exceptional service! Thank you Westchester Acura! More

The Best. ....Service. .Consultant. . Today was the best experience I had with Larchmont. First of all Kenny Hicks best ever.....no more words are needed to be said. But. .meeting Ms . Today was the best experience I had with Larchmont. First of all Kenny Hicks best ever.....no more words are needed to be said. But. .meeting Ms . Shannon Lemon she made me feel very welcomed. She really is a people person. Shannon is caring. She is what Acura of Westchester needs. Great staff....and because of her I'll be back. Great job! ! Shannon. .. More

quick, fast, and pleasant My experience here was great. Help mdd sure i understood my service. He was quick with helping me that loaner car. He made sure my pick up time was My experience here was great. Help mdd sure i understood my service. He was quick with helping me that loaner car. He made sure my pick up time was convenient with my schedule. More

New Battery Needed a new batteryJuan took care of me. Had a loaner waiting for me, so my plans were not interrupted. Picked my car the following morning Needed a new batteryJuan took care of me. Had a loaner waiting for me, so my plans were not interrupted. Picked my car the following morning More

Help when i need it Great guy, i went there a few weeks ago and there was an issue with the rental i had. Chris jumped right on top of things and got me the assistance i Great guy, i went there a few weeks ago and there was an issue with the rental i had. Chris jumped right on top of things and got me the assistance i needed and wanted. I don't mind going again since my last two service advisors left i was sure how my third one would be but he is right on the money when it comes to service. Very happy and i will continue coming back to this dealer for future appointments. More

Excellent Service Department I had the pleasure of working with Juan Cordon when I went to get my car serviced and he was very knowledgeable and helpful. I would recommend him to I had the pleasure of working with Juan Cordon when I went to get my car serviced and he was very knowledgeable and helpful. I would recommend him to anyone looking for overall good quality customer service. More

Excellent as always Ms. White has come to know me by name and always assures that I get excellent service. I could not ask for better. I would never use another Acura ser Ms. White has come to know me by name and always assures that I get excellent service. I could not ask for better. I would never use another Acura serice department as long as she works here. More

Customer service We are already MDX owners and we were in the dealership for service and we decided to come to the showroom and look at newer MDX models. We started ta We are already MDX owners and we were in the dealership for service and we decided to come to the showroom and look at newer MDX models. We started talking to Frankie Ferraro and he helped us upgrade us to a newer MDX. More

Service was great. Max Block was excellent he was very knowledgable and helpful took his time to explain the services that I needed for my ZDX. was great. Max Block was excellent he was very knowledgable and helpful took his time to explain the services that I needed for my ZDX. More

Customer Service My experience was excellent as always. Rep was attentive and helpful. They were able to service my vehicle fast and get it back to me clean while I My experience was excellent as always. Rep was attentive and helpful. They were able to service my vehicle fast and get it back to me clean while I waited. I asked if It would be ready by a certain time and they were able to get me on my way. More