Acura of Westchester - Service Center

I have been going to Acura of Larchmont for about 2 years now for all my service. Since my first visit i have had the pleasure of dealing with Freyi Sterling. Not only is he thorough in his work and delivers now for all my service. Since my first visit i have had the pleasure of dealing with Freyi Sterling. Not only is he thorough in his work and delivers quality service,but he also makes my life easier when dealing with my. If it were not for his customer service, ability to communicate efficiently and attitude, i probably would go somewhere else, but he has proven that Acura of Larchmont provides above and beyond service to its customers. More

Freyi was a wonderful service consultant. After having an accident with my brand new car he was very supportive and helpful in getting paperwork completed for me in a timely fashion. He helped me get a renta accident with my brand new car he was very supportive and helpful in getting paperwork completed for me in a timely fashion. He helped me get a rental car and was very knowledgeable about the repair process, helping me to feel more relaxed. I have continued to work with him in servicing my car and he is always friendly and pleasant. He always makes sure I understand what is being done to my car and am okay with the price. I would recommend servicing your car with Acura of westchester and ask for Freyi Sterling. More

Today was my first oil change for my 2008 Acura TL. I have to be honest, I made the appt last week but I've rescheduled everyday until today, Wednesday, January 25th. Every time I called to reschedule have to be honest, I made the appt last week but I've rescheduled everyday until today, Wednesday, January 25th. Every time I called to reschedule I was never even questioned why I've rescheduled so many times, which was such a pleasure. Back to my first oil change visit...Freyi Sterling, in the service department was the serrvice agent that helped me. He is very professional and personable. I asked him to please find Liam Tully from the sales department so that I can say hello since he was the one who set up my lease back in August. Liam remembered my old car I traded in..PT Cruiser and he even remembered that my husband wanted to get a Acura truck, which is so amazing being it has been so long. He also discussed my mileage lease questions that I had and he even took the time out to connect the Bluetooth from my new phone to my car. While waiting for my oil change and car wash, Freyi continued to update me on the status of my car and he wanted to be sure that I wasn't waiting too long and believe me, I didn't wait long at all. Both, Liam and Freyi are very professional and treated me like they've known me forever....and that's a wonderful feeling. My experience as always was pleasurable and until next oil change..thank you. Debbie...proud Acura TL owner. More

I came to acura of westchester today to get a oil change on my 2004 acura Tl wich I cherrish and love for the last seven years. To my surprise I ended up leaving with a brand new 2012 acura Tl thanks to the on my 2004 acura Tl wich I cherrish and love for the last seven years. To my surprise I ended up leaving with a brand new 2012 acura Tl thanks to the help of Frank Ferraro & Liam Tully... More

From the date I bought my TL new from this dealership and having it serviced only by them for the last eleven years; I will say it's has been a "pleasure". My service advisor for that period has been Eliza having it serviced only by them for the last eleven years; I will say it's has been a "pleasure". My service advisor for that period has been Elizabeth White who has the real ability "to make things happen".......... More

I just wanted to say how much I appreciated Liz's help in I just wanted to say how much I appreciated Liz's help in getting my car inspected! She works magic every time I need help! It is because of people I just wanted to say how much I appreciated Liz's help in getting my car inspected! She works magic every time I need help! It is because of people like her that I will never go anywhere else to purchase a car! Thank You Liz! Kathy Scher More

I lease my Acura from the Scarsdale Curry dealer on Central Avenue. They were never able to meet my needs. This was very disappointing to me. I am a cross crountry truck driver. Whenever the car Central Avenue. They were never able to meet my needs. This was very disappointing to me. I am a cross crountry truck driver. Whenever the car needs service i usually have to wait until i get in town so i am able to take the car in to acura of westchester for service. Elizabeth is always very understanding and accomadating to my appointment needs. the mechanic took less then an hour to complete a B1 service. during my wait i sat in the customer area and Elizabeth informed me that i could help myself to some coffee, bagels and cake. She also informed me that there was a newspaper and magazines available for me to read. the televison was also on. Acura of Westchester has an extremly clean mens room and waiting area. when the vehicle was returned to me washed and vacumed inside. as a customer of acura for over six years i was very pleased with my final cost. because of the friendliness of Elizabeth White i will always recommend Acura of Westchester to someone. More

I have worked with this dealership since 2001. I love ACURA. I love my car. I love the business model and the way the standards and practices are upheld at Acura of Westchester. Every person I have ev ACURA. I love my car. I love the business model and the way the standards and practices are upheld at Acura of Westchester. Every person I have ever dealt with from sales to service has been kind, courteous, professional, welcoming, accommodating and gets the job done when they say they will. In addition, the technology of the car is such that I have never had any major issues and have averted them by the prodigious and clear service procedures and checks on my cars. I am so grateful for my experience with my dream car and Acura of Westchester's super shop. From top to bottom. Thank you for providing a high value superbly made product with service to match. Jane Meryll, Mamaroneck, NY. More

Tom is a concientious representative of the service department, who always goes the extra mile. He listens to the customer and ensures that the work is done correctly and performed in a timely manner. department, who always goes the extra mile. He listens to the customer and ensures that the work is done correctly and performed in a timely manner. While Tom's peers all seem equaly concientious, I am always happy when I conduct my business with Tom. More

All the stress of car care and maintenance is eliminated by Liz, other customer service staff and the excellent mechanics. Problems are assessed and addressed quickly. We have been satisfied customers with by Liz, other customer service staff and the excellent mechanics. Problems are assessed and addressed quickly. We have been satisfied customers with Acura of Westchester for many years. This last service visit included a regular B service and the elimination of a battery problem and an intermittent problem with the hands free link. We will continue to recommend the dealership to our friends. More