682 Reviews of Acura of Westchester - Service Center
Elizabeth White helps me with every need that I come in with. She is very professional and one of the nicest people I have ever dealt with in Acura. with. She is very professional and one of the nicest people I have ever dealt with in Acura. More
I have long been pleased with the service that Larchmont Acura provides. I have bought 5 cars from them because of the helpful salespersons and the excellent follow-up service they provide. Before I bough Acura provides. I have bought 5 cars from them because of the helpful salespersons and the excellent follow-up service they provide. Before I bought my first car from them I used to take my cars for service to garages. Not since meeting the service crew at Acura have I done that. Their accommodation begins with my call in -- sometimes just a regular service call, other times in emergency. They get right to the problem and set me up with an appointment at my convenience. They have even lengthened their service days and added weekends. Liz White listens to my concerns and makes sure that the mechanics check them all out. If the car needs to be worked on overnight, she arranges a loaner car or has me driven to work and picked up afterwards. The waiting area is very comfortable, with TV, coffee and refreshments. I have never had to take the car back because of a bad repair or incomplete service. I will never buy a car anywhere else! More
I have been servicing my vehicles at Acura of Westchester for past 12 years. The Service adviser is professional and reliable. Tech perform job on a reasonable time frame. for past 12 years. The Service adviser is professional and reliable. Tech perform job on a reasonable time frame. More
I have a 2005 TSX purchased new in March of 2005 from Acura of Westchester. All my experiences since the purchase have been Excellent. I have had Every Vehicle Service done there, including Repairs from Acura of Westchester. All my experiences since the purchase have been Excellent. I have had Every Vehicle Service done there, including Repairs from an accident a few years ago and upgrades such as installation of back up camera and directional signals in the exterior mirrors.I Highly Recommend them for Service and Sales. They have been Extremely Cordial and Professional in All of their Dealings with me and the Service and Maintenance of my car. The provide me with a loaner car while they have the car and return it to me washed when I pick it up afterwards. They are Top Notch, Class Act. More
My automobile was in for service, recently, and I have to say that it was very refreshing to deal with such a curteous and understanding representative. My service rep was Thomas Maxfield. Tom was attentive say that it was very refreshing to deal with such a curteous and understanding representative. My service rep was Thomas Maxfield. Tom was attentive to my requests and made sure they were executed in a precise and timeley fashion. He is very knowledgaable about Acura vehicles and takes the time to ensure the highest level of service. I have been a customer at Acura of Westchester ,for ten years, and I will continue to do business with them for years to come, thanks to employees like Tom. More
Peter Falvey has been a pleasure to deal with. He is very professional, fair, and is dedicated to making sure that the job is done right and the customer is satisfied. It is not often that I am fully confide professional, fair, and is dedicated to making sure that the job is done right and the customer is satisfied. It is not often that I am fully confident that my interests are truly being considered, and that every effort will be made to correct whatever problems I might have. Nor do I usually take part in these type of surveys. But I believe that professionalism deserves recognition. Each and every time I have brought my car for service, Peter has been professional, friendly, and above all interested in solving the problem. You can't ask for more than that. Watson Baker More
I have nothing but wonderful things to say about this Acura Service Dealership and Peter Falvey. Peter is always efficient, always a pleasure to see, and I always leave completely satisfied with the ser Acura Service Dealership and Peter Falvey. Peter is always efficient, always a pleasure to see, and I always leave completely satisfied with the service. He goes above and beyond to accommodate any time requirements I might have and always gives a complete explanation of the services performed and what to expect next time. Truly an asset to the Acura Team. Peter is the reason that I continually go this dealership. More
Tom is the best!!! He is always extremely helpful, professional, courteous and nice. Always takes the time to explain all the details and follows up with a phone call if any issues are found before an professional, courteous and nice. Always takes the time to explain all the details and follows up with a phone call if any issues are found before any additional work is done. I always feel like my car is well cared for when in servicing. This is my second Acura and I have received great service since my first (1991 Integra GS). I have recommended this dealer to other friends and family members because of their excellent service. In 2002, I decided to buy another car and did my research and ended up back at Acura of Westchester. Recieved a great deal (through Kenny Hicks) and I would go back to buy another Acura in the future. More
I visited Acura of Westchester in 2005 with a neighbor who had recently leased a TL. As a Honda fan, I was eager to see the new Acuras. I did not expect to find a cozy, non imposing dealership. The sal who had recently leased a TL. As a Honda fan, I was eager to see the new Acuras. I did not expect to find a cozy, non imposing dealership. The salesperson, Larry (no longer there unfortunately) was extremely nice and helpfu. He gave me a great deal on a new TSX for my wife's birthday. Larry delivered the car complete with big red bow on it. My wife shed a tear. We have received great service since then on the TSX which helped me stay committed to Acura of Westchester. In 2010, I decided to buy a 2011 MDX loaded through Frank Ferraro at Acura of Westchester. He felt like one of the boys and worked hard to get me a great deal. Peter Falvey of the service department has become our dedicated service professional. Thank goodness. I just got the MDX back from service and Peter was his usual professional, courteous and kind self. I always feel like my car is well cared for when in servicing. My referring neighbor wasn't crazy about the service at Acura of Westchester so he went to Curry Acura for his next Acura. Peter Falvey takes care of his clients so if there is something wrong, he will make sure that it gets remedied. My overall experience at Acura of Westchester is extremely good and reinforces my good decisions to go Acura twice. More
Peter listen to my needs and took care of everything in a timely mater.He also noticed some other service needs and relayed them to me which i was unaware of and we were able to fix right away.If everything timely mater.He also noticed some other service needs and relayed them to me which i was unaware of and we were able to fix right away.If everything inlife was as easy as working with Pete life would be very simple. More