682 Reviews of Acura of Westchester - Service Center
I went to Acura of Westchester today for an alignment as I hit the curb a while back and the car was pulling towards left with some loud tire noise. I have only one car so I had to wait there. My service ma I hit the curb a while back and the car was pulling towards left with some loud tire noise. I have only one car so I had to wait there. My service manager Peter was very friendly and professional, he was able to help me fix the problem within 2 hrs. Now my ride drives perfectly. This place is not a fency decorated place, but they get the job done with great quality. I definitely will go back again. If you live in Westchester NY area, I highly recommend their service. More
This rating was given for many different reasons. For starters,the people who work at the dealership are extremly knowledgeable when it comes to cars. The sales people do not try and jump down your back starters,the people who work at the dealership are extremly knowledgeable when it comes to cars. The sales people do not try and jump down your back as soon as you walk through the door, and the place is always kept clean and neat. The service department is also run with respect, and professionalism. The wait isnt to bad and the coffee and donuts help lol. More
All work was done to my complete satisfaction. The mechanic was very thorough and neat. Chris Colucci my service advisor was knowledgeable and friendly. The woman that processed my payment did a great mechanic was very thorough and neat. Chris Colucci my service advisor was knowledgeable and friendly. The woman that processed my payment did a great job too but I did not get her name. If you need your Acura serviced go here with confidence. More
Elizabeth White is the ultimate professional. She is knowledgeable, anticipates the customer's needs, and respects the pressures of working schedules to help the customer get the needed work completed. knowledgeable, anticipates the customer's needs, and respects the pressures of working schedules to help the customer get the needed work completed. She is the reason I have my third Acura TL. Ms. White is unfailingly supportive of the customer and gently guides the customer to ensure the vehicle is taken care of in a timely way. More
I have leased an Acura for a few years now and I loved the service from the moment that I walked into the showrroom. Everyone there was so friendly and helpful. They took their time with what I was looki the service from the moment that I walked into the showrroom. Everyone there was so friendly and helpful. They took their time with what I was looking for and especially worked great with the financing end of things. Upon taking back the car for oil changes or any services, Elizabeth and the entire service dept. has always been pleasant and very helpful. I never have to wait long and if I need a ride or a loner it is available. PLUS my car looks brand new again when I get it back as they wash the car each service trip. I loved my Acure TSX 2008 and now I love my 2010 TL. They ride like a dream! ~Michele Vecchio More
Great dealer!!! I would def recommend this place to family and friends. the staff was friendly and professional. My car was serviced quickly and even washed slightly. Elizabeth White was great. Extreme family and friends. the staff was friendly and professional. My car was serviced quickly and even washed slightly. Elizabeth White was great. Extremely helpful and a pleasure to meet. Thank you JHernandez More
I HAVE BEEN GOING TO THIS DEALER SINCE 1988. IN MY OPINION I HAVE NEVER HAD A BAD EXPERIENCE RIGHT DOWN FROM THE SALES DEPARTMENT TO THE SERVICE DEPARTMENT.THE SALES MANAGER TONY HIS BROTHER DENNIS HA OPINION I HAVE NEVER HAD A BAD EXPERIENCE RIGHT DOWN FROM THE SALES DEPARTMENT TO THE SERVICE DEPARTMENT.THE SALES MANAGER TONY HIS BROTHER DENNIS HAVE ALWAYS BEEN COURTIOUS AND HELPFUL AT ALL TIMES. I OWN TWO ACURAS WHICH I WOULDN'T TRUST TO ANYONE BUT ELIZABETH TO HAVE SERVICED. More
I have had 2 Acuras since 2004 and have enjoyed the service I am provided thoroughly. Elizabeth White is an excellent Manager and has always provided excellent service, care and the work is always don service I am provided thoroughly. Elizabeth White is an excellent Manager and has always provided excellent service, care and the work is always done in a timely, professional manner. I would not think twice about bringing my car to any other provider. More
I brought my car in for service and needed the A" done. I told them that sometimes the A1' light came on but I had purchased 2 new tires in Febr. 2010? They said I should wait until my next service for tire told them that sometimes the A1' light came on but I had purchased 2 new tires in Febr. 2010? They said I should wait until my next service for tire rotation which is usually every 5,000 miles. This was honest instead of pushing me through the additional cost. They also checked the car and advised me to get window blades inserts. Car washed and cleaned to my satisfation. More
I HAVE BEEN USING THIS DEALERSHIP FOR A NUMBER OF YEARS. THE MAIN REASON FOR GOING BACK IS CUSTOMER SERVICE. THE SALES TEAM IS AMAZING, GREAT DEALS, VERY KNOWLEDGEABLE, NOT PUSHY AT ALL. THE SERVICE DEPAR THE MAIN REASON FOR GOING BACK IS CUSTOMER SERVICE. THE SALES TEAM IS AMAZING, GREAT DEALS, VERY KNOWLEDGEABLE, NOT PUSHY AT ALL. THE SERVICE DEPARTMENT IS EXCELLENT. THEY ALWAYS REMEMBER ME; ELIZABETH WHITE IS THE GO TO GIRL IN THAT DEPARTMENT. NEVER HAVE A PROBLEM GETTING AN APPOINTMENT; THEY DROP ME OFF AT MY OFFICE, SHE CALLS ME AS SOON AS MY CAR IS READY. WHEN PURCHASING AND LEASING A CAR A VERY IMPORTANT FACTOR FOR ME IS DEFINITELY THE EASE OF GETTING MY CAR SERVED AND RATES. I PRESENTLY OWN A MDX AND LEASE THE TSX AND AWD TL. WESTCHESTER ACURA IS #1 IN MY BOOK. More