Adams Chevrolet

An overall great experience, This is my second vehicle purchased from this dealership in the past eight years and I would highly recommend Adams Chevrolet. The sales and financing process was efficient and professional and I did not feel pressured. Brian Harvey was a true professional and took time to ensure that I had a sound understanding of the features of the new Tahoe. Adams is a first class organization.

I am Battling Stage 4 Metastasized Cancer. DO NOT BUY HERE IF YOU LIVE OUT OF STATE.Their 5Star reviews are from Locals.They knew I was tired , Starving and on my Cancer Meds.They took great advantage of this.We left the dealer after the Finance man ripped up the first two contracts.Changed the third we did not read it.We trusted him.FIRST MISTAKE. It was after 9:30 pm.They Kicked us out the door and locked it behind us.No One showed us how anything worked on the truck.No One.They are THE WORST IN THE BUSINESS.I came home the next day opened the papers and called them immediately. My 60 month loan was 72 months.My 3.14% was 3.24%.They did not answer my calls.None of them.THEN, I found a Purchase Order and Ripped Original Window Sticker under seat.It was from a Local Landscaper.He Ordered this truck in November 2017.He took the truck for the day and something happened. He did not purchase.His Financing fell apart.I was going there to buy a Used 2017 .It was immaculate in the pictures.I told them I found a Local Duramax NEW at $53,585.00.They called , texted and e mailed me constantly saying we will match any price.OK.LIARS.The day before I was to go to Patriot GMC.Justin called me and said we just brought in a Brand new truck.Just like the used 2017.Same truck.It was the one I bought and found the papers under the seat.I called the landscaper.I recorded him.The used truck was full of dirt and 2"-6" boulders in the bed.Dents on the bed rail, a large Gouge in the door.It was not as shown to me n the internet or e mails Jesse sent me.They pushed that 2018 and baited and switched numbers.The Finance man is a Slick Character.After reading the contract he tells us the numbers are in the middle of the lines and tears it up and gives us another.I trusted it was the same.He changed the numbers around.Let me ask all of you this.I had Financing Through Capitol One.I get 2 Points for every dollar Financed.I financed GET THIS $43,000.00 I get $860.00. Why in the Heck would I use their Financing and get nothing at the same rate. They May treat the Local Clients great.DO NOT BUY IF YOU ARE FROM OUT OF STATE.... I can tell you the horror stories.I will just say .THEY WILL RIP YOU OFF and DO NOT CARE ABOUT YOU AFTER THE SALE . PERIOD. I have purchased over 23 Cars in my Life and 38 Motor Cycles.They ripped me off of all my Incentives Except One out of Three for $ 4000.00.Over Taxed me. Used their Bank.More Commission. I had my own Financing.GM had .09%... I asked The Finance Manager .My FICA is 829.He said they did not.GO ON LINE PEOPLE .Right now GM 2018 Silverado .09%.I am telling you the Truth. I am paying 3.24%.They are LIARS .MORE MONEY~ MORE COMMISSION. They had the WE WILL NEVER SEE HIM AGAIN ATTITUDE .I am an out of Sate Buyer. Hit him hard.They are wrong.My son Races Motor cross.I buy almost all his Bikes From BREWERS CYCLES IN Greenville NC. THEY ARE HONEST. NOT LIKE THESE CROOKS.They did not care. They Ripped me off on my COSTCO Buyers Program.Used my Computer to find out how to get me reference number.Now they will not give it to me..DO NOT BUY IF YOU DO NOT LIVE IN MARYLAND.PERIOD.You will be sorry.Oh, I bought through The COSTCO Buyers Program.They Never showed me any numbers,In fact they took my computer and used my Membership to get my $ 700.00 Incentive from Costco.They are bad.Then My GM Extended warranty is from ZURICH ??? They told me that was the sealant I was to get.Now they are balking on installing coating.I DO NOT trust them to touch my truck.I am going to Trade this Truck in.Buy new and get.09% Financing.Even if I take a $ 5000.00 hit. It will be ordered the way I wanted it .Not a Landscaper.With the .09% Financing I will break Even.RUN AWAY FROM ADAMS~ FAR AWY. Todd Adams The Owner does not even Care.He made $9000.00 plus the Financing Commission , Coating Commission , The BS ZURICH Extended Warranty Commission . Go to HENDRICKS .They made over $ 10,000.00 on this sale.CROOKS. I only asked for My Costco Pricing Sheet to be shown to me and to give me my GM Loyalty Incentive Fix my Financing to .09% .

My wife and I had a terrible experience buying our first car at Adams Chevrolet. We came here after having read all the great reviews, and were initially glad to have settled on an economy car that fit our limited budget. Everything went smoothly, until we handed them our money. We were given an assurance by the salesman that all our paperwork was up to date and that we’d be able to register the car the following day (this was very important to us since we live out of state and were about to travel cross-country). The next day we found out that the dealership had withheld the title from us, and that we therefore couldn’t register the car. Shortly after speaking to the salesperson who apologized to me on the phone, the manager Monty Wells called me back and berated me for accusing the dealership of being at fault. He screamed at me over the phone for five minutes, insulted me and accused me of lying on numerous occasions before hanging up on me. I found myself in a very stressful situation and Monty was in no way willing to help or acknowledge any error. I was utterly shocked. Despite having paid them around $10,000 just 12 hours prior, I sat there being treated like a lowlife, feeling taken advantage of and feeling helpless at the fact that I didn’t have access to the most important vehicle document which I should have received when we bought the car. I tried to call back on numerous occasions but no one answered, and when they did they purposely hung up on me. They were blunt about not wanting to speak with me, and ultimately they forced us to wait weeks to receive our title, without any type of formal apology. While their mistake could have been forgiven had they tried to remedy the situation, the manager really left me with a disgusting feeling in my stomach. My wife and I were left mad at ourselves for trusting this dealership, and ultimately it was clear to us that because we could only afford a car at the low end of the range, this establishment had no respect for us. As first-time car buyers our experience couldn’t have been worse. We came away extremely disappointed and feeling taken advantage of.

Tom Penn was greet and helped me find the car I wanted at a great price. I will definitely refer all my friends and family to see Tom at Adams Chevrolet. Thanks again Tom

Justin Grzybowski made my experience an incredible one! I came in with doubts that I would be able to get a car - which I needed desperately with my growing family. Justin reassured me that he could get me into a new car and he delivered! I left in a brand new Chevy Trax - which I absolutely love! Definitely would recommend.

Adams Chevrolet made purchasing a vehicle simple, easy and convenient. Tim went above and beyond to show me various vehicle options and worked around my schedule to make the purchasing process easy and convenient on my terms. Monty was very helpful with the financing process and Jerry in the Service department assisted me with making a few modifications, per my request, to my new vehicle and had it ready to go in no time! Thank you all at Adams!

Adams Chevrolet first came to my attention because I had another GM product taken care of by their excellent service department. They did everything possible to accommodate my purchase of a new Traverse. The service department is fabulous.

I haven't bought a car in many years. Adams Chevrolet made my experience with them very easy and they worked with me so i would walk out a happy customer. I would recomment them to everyone.

I went to Adams Chevrolet with intention to just look at a car until I met Mr Tom Penn the salesman,Tom was very friendly he wasn't pushy or did he try to pressure me into buying a car. Tom ask me what I was looking for and I told him what I had in mind he found the car in the lot talked to me about. It was a rainy day I told him"you know it's not a good idea to buy a car in the rain because water makes everything look good" he said ok if that's how you feel I will take the car inside and have it washed and dried so you can get a better look at it, impressive. Than he insured me that once I got the car home in the day light and seen anything I didn't like being it back and his detail crew would make it good. I met General manager Monty Wells also while I was there who also made me feel right at home with all the extra steps he took to make sure that everything worked out in my favor. The financial department was out standing also I had the pleasure to be taken care of by Herb Eller wonderful people to deal with very friendly, very respectable and understanding thank you all for all you do.

Sent email thru autotrader to buy used Chevy cruze. Sent 3 emails on 3 models. Dealer was late responding. Other than that I have nothing else to say.