
Adams Jeep Of Maryland Inc
Aberdeen, MD
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3,200 Reviews of Adams Jeep Of Maryland Inc
Amazing service! Every one was very helpful in working with my price rage an what I wanted. Service didn’t take long at all! Every one was very helpful in working with my price rage an what I wanted. Service didn’t take long at all! More
I would consider my experience with Adam's good. It didn't involve financing. I made a cash purchase. Stanley was very accommodating. It didn't involve financing. I made a cash purchase. Stanley was very accommodating. More
The service dept. at Adams went so far above and beyond to help me, even after I got upset with them. My 2021 Grand Cherokee was making an intermittent noise upon sta at Adams went so far above and beyond to help me, even after I got upset with them. My 2021 Grand Cherokee was making an intermittent noise upon starting. My car was at Adams for 2 days and of course, the noise never happened for them. I was driving to Tennessee Monday morning to pick up my niece and the following two weeks were booked solid. Squeezing in a day without my car was not possible. I panicked thinking about driving by myself to pick up a teenager in a car with a known problem. Admittedly, I got upset with Chris, the service desk rep, and asked for the manager. Galen took the call. After a lengthy conversation, Galen acknowledged my concerns and helped me understand his dilemma not being able to replicate the noise and diagnose the actual problem. Since a similar problem was documented on a tech forum, Galen was able to provide a likely solution. He brought in a tech on Saturday to do the job. Galen even came in himself to test drive my car when the job was done. Galen validated my concerns and ensured I felt safe to drive my car. He calmly explained his situation to me. Galen respected me as a person, even when I wasn't my best. I have always been a loyal jeep customer. Because of Galen, and his service dept, I am now a loyal Adams Jeep customer. Thank you!! More
My go to shop for Jeep service and upgrades. Good atmosphere knowledgeable employees that always get the job done to my expectations Good atmosphere knowledgeable employees that always get the job done to my expectations More