Adams Jeep Of Maryland Inc

An oil change and tire rotation took over an hour and a half an I was the first appointment of the day…. half an I was the first appointment of the day…. More

Over priced service estimate. Vehicle returned to me with steering issue that parents full left turns. Vehicle returned to me with steering issue that parents full left turns. More

Always easy to deal with and explain any repairs or maintenance needs well. The wait is normally close to their estimate. maintenance needs well. The wait is normally close to their estimate. More

I have been going to Adams Jeep for several years, because it’s convenient and the staff is friendly. However, they have made mistakes in the past ( on two occasions, they did a tire rotation, and fai because it’s convenient and the staff is friendly. However, they have made mistakes in the past ( on two occasions, they did a tire rotation, and failed to tighten the lug nuts, I did reach out to service about that,) this most recent experience I scheduled an appointment to wait. It took over an hour and I was asked at one point if I wanted them to replace the air filter and I told him no that I knew I could get it cheaper and have my husband do it, when I got my bill I had inquired if I had any coupons and they said no the oil change cost over $80 and when I got home I realized that they had used synthetic oil which I have never put in my car. Then my husband checked the air filter and found that it had not been replaced properly . And as I said, I have use them because of the convenience to my house. But after this experience, I can no longer trust them to provide proper care to my vehicle. They have records of my oil changes and can see that I don’t use synthetic oil that was sneaky and costly. I feel that I was taken advantage of, and the fact that the air filter was not replaced. Properly is unacceptable. More

They were very transparent and willing to work with me on my Trade-in. Brian stayed after hours to make sure the deal got done and that I was a happy customer leaving the dealership. Definitely a reputable p my Trade-in. Brian stayed after hours to make sure the deal got done and that I was a happy customer leaving the dealership. Definitely a reputable place to buy vehicles from. More

Adam’s Jeep of Aberdeen is always amazing and so easy to work with! They make the purchase process painless. work with! They make the purchase process painless. More

I enjoy working with Adams Jeep. Big enough dealer to handle everything but small enough to know you by first name. Big enough dealer to handle everything but small enough to know you by first name. More

I was greeted on time and everyone was polite. My vehicle was take right in My vehicle was take right in More

Friendly staff that are straightforward in what they find wrong with your vehicle and talk you through the reasons for neccessary repairs. wrong with your vehicle and talk you through the reasons for neccessary repairs. More

Brian Simmons always is a great sales person when it comes to providing me with a new vehicle. comes to providing me with a new vehicle. More