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Heritage Subaru Owings Mills

Owings Mills, MD

4.9
1,003 Reviews
We are open. The health and safety of our staff, customers, and community is our top priority. Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Subaru Owings Mills is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!

9808 Reisterstown Road, Suite 1

Owings Mills, MD

21117

Directions

Top Reviewed Employees

Joshua Jones at Heritage Subaru Owings Mills

Joshua Jones

Finance Manager
4.9
Alex Laderer at Heritage Subaru Owings Mills

Alex Laderer

Sales Associate
5.0
Gregory Jacobson at Heritage Subaru Owings Mills

Gregory Jacobson

Sales Manager
5.0
Mei Kei Hong at Heritage Subaru Owings Mills

Mei Kei Hong

Digital Sales Expert
5.0

Latest Reviews

October 18, 2021

"Joshua Jones was extremely professional and courteous...."

- dflores109

Joshua Jones was extremely professional and courteous. He assisted me with the purchase of a warranty for my vehicle. His knowledge and attention to detail is unmatched!

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Employees Worked With

October 16, 2021

"TLDR: I can not say enough great things about this..."

- Ben S.

TLDR: I can not say enough great things about this dealership. This is the 3rd Subaru I've bought from Heritage Subaru Owings Mills, and I can not say enough great things about this dealership. Everyone there is professional, responsive, and customer oriented. Managers follow up personally after you make each appointment, to ensure your needs are being met. I have encountered no pressure tactics of any kind from the first contact through the last signature in finance. Even before I was a returning customer they rolled out the red carpet for us, but with my latest car they went far above and beyond. There's a massive chip shortage making demand much higher than supply, and many dealers are gouging customers on the price (one told me the best they could do was $5,000 over sticker). Because of this, I waffled a lot on even doing a trade, but my sales rep Alex just simply suggested I bring my car by to see what it was worth. They ended up offering me thousands above what I expected, and gave me a new car price lower than anyone else in a 150-mile radius. On the day of purchase, we discovered the MVA had an issue with the registration of my trade, which should have derailed the whole purchase process. By all rights, they could have sent me off to fight with the MVA for days or weeks by myself, but Alex (my awesome sales rep) and Josh (the finance guru) each worked from their own desks for over 40 minutes, talking to agents and MVA managers to resolve everything for me. I had an extended warranty and pre-paid service on my trade, and expected to spend hours on the phone after the trade, cancelling them and then waiting weeks for the checks. Without my even mentioning this, Josh saw the warranties in some master system, went ahead and canceled the policies, and moved all the refund directly into this sale, saving me thousands. He also got me a much better APR than my bank (despite my banking with them for 25 years). It's the details like these that really make me come back here, not just among Subaru dealerships but among all car makers.

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October 16, 2021

"My experience with Heritage Subaru Owings Mills was..."

- jniswonger

My experience with Heritage Subaru Owings Mills was fantastic! Jermaine and Josh made the car-buying experience hassle-free while also being zero stress and zero pressure. I was really able to find the car I loved and they made the magic happen. I would never hesitate to work with them again.

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Employees Worked With

Dealership Inventory (62 Vehicles)

used 2020 Honda Pilot car, priced at $46,000
2020 Honda Pilot
used
Black exterior
9-Speed Automatic
AWD
new 2021 Subaru Ascent car, priced at $47,326
2021 Subaru Ascent
new
N/A exterior
Lineartronic CVT
AWD
used 2021 Kia Telluride car, priced at $57,000
2021 Kia Telluride
used
Black exterior
8-Speed Automatic
AWD
used 2018 Jeep Wrangler car, priced at $37,000
2018 Jeep Wrangler
used
Black exterior
8-Speed Automatic
4WD
used 2013 Ford Focus car, priced at $8,500
2013 Ford Focus
used
Silver exterior
6-Speed Automatic with Powershift
FWD
used 2020 Subaru Ascent car, priced at $41,900
2020 Subaru Ascent
used
N/A exterior
Lineartronic CVT
AWD

Photos & Amenities

  • Authorized Accessories Store
  • Authorized Parts Store
  • Cable TV
  • Customer Lounge Area
  • Television