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Advantage BMW Midtown

Houston, TX

4.8
1,038 Reviews

1305 Gray St

Houston, TX

77002

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Showing 1,038 reviews

June 26, 2025

My client advisor was great! He had everything prepared so the experience was painless & easy. More

by Monetzky
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Deana
Jun 28, 2025 -

Advantage BMW Midtown responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

June 25, 2025

Great service group with prompt response to vehicle needs. Would recommend to anyone needing BMW service. More

by jscottshep0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Garcia, Sebastian Olszewski
Jun 26, 2025 -

Advantage BMW Midtown responded

Hello, thank you for sharing your positive experience! Thanks again for the recommendation, and have an amazing day!

June 23, 2025

I had a fantastic experience purchasing my new vehicle at Advantage. From start to finish, the process was smooth and professional. A special thank-you to New Car Client Advisor, Mike Marchan, who provided More

by BP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ali Altai in Finance, Danny Hoang (BMW Genuis)
Jun 25, 2025 -

Advantage BMW Midtown responded

Hi, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

June 22, 2025

Best service advisors special thanks for Mr. Collin Eaddy, even was late for my service appointment he still accommodated me for the routine service and state Inspection for my X5 sDrive40i 2021 More

by SAS2023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Eaddy
Jun 25, 2025 -

Advantage BMW Midtown responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 21, 2025

Professional, fast and very cordial service associate. I took my vehicle for service and they did the work promised. No pressure with added services. More

by Javhernan77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vianey
Jun 23, 2025 -

Advantage BMW Midtown responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 21, 2025

I have nothing but praise for Advantage BMW. I have serviced my BMW's with this dealership since 2003 and have recieved nothing but excellent service with every visit. More

by Bruce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Thomas
Jun 23, 2025 -

Advantage BMW Midtown responded

Hi Bruce, thank you so much for your positive comments about Advantage BMW Midtown! If you have any further questions, please don't hesitate to reach out!

June 20, 2025

Horrible experience - no form of customer service- long wait, service itself took forever , and didn’t even wash my car at the end. Added charges that were more than originally planned More

by Jaypar77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Leyla
Jun 24, 2025 -

Advantage BMW Midtown responded

I’m truly sorry to hear about your recent experience with us. Reading your review was difficult, as we never want any of our customers to feel overlooked or undervalued especially during what should be a smooth and respectful service visit. From the long wait and lack of communication to the unexpected charges and the missed car wash, it’s clear that we did not meet your expectation or our own standards. Please accept my sincere apologies for the frustration this caused. You deserved better from us. We’d truly appreciate the opportunity to speak with you directly so we can understand more about what happened and do our best to make things right. If you’re willing, please reach out to me at 713-289-1212 at your convenience. Thank you for bringing this to our attention. Your feedback is important, and we’re committed to learning from it. Sebastian Olszewski General Manager solszewski@group1auto.com

June 17, 2025

Advantage BMW had really helpful staff and were great at helping me get where I need to be. More

by Aliza_berlas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Asen
June 17, 2025

Steven D. was very friendly and took good care of my vehicle for a routine oil change. He did a great job! I would recommend using him and Advantage BMW. More

by SSG82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Dang
Jun 18, 2025 -

Advantage BMW Midtown responded

Hi, we're happy you found Steven to be so supportive during your experience here at Advantage BMW Midtown. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 16, 2025

I had an excellent experience from start to finish. The sales team was professional, knowledgeable, and made the entire process smooth and stress-free. They took the time to answer all my questions, cl More

by V.lopeznegrete
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Louis Weibel
Jun 18, 2025 -

Advantage BMW Midtown responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Advantage BMW Midtown. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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