Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Advantage BMW Midtown

Houston, TX

Overview
Reviews
Vehicles
4.7
573 Reviews
Call Dealership (713) 289-1200
View Awards

1305 Gray St

Houston, TX

77002

Directions

By Type

Showing 573 reviews

April 24, 2024

Great customer service… very knowledgeable technicians. Service advisor was great help even on his day off. More

by Ricky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adalid “Adam” Martinez
Report | Print
Apr 25, 2024 -

Advantage BMW Midtown responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 24, 2024

Jose was attentive, read all of the notes mentioned when I set up the appointment and communicated well regarding the process and coordination of my transportation More

by aalexander20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Report | Print
Apr 27, 2024 -

Advantage BMW Midtown responded

It's fantastic to hear that you had a great experience and that Jpse provided atttentive assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
April 24, 2024

Terrific communication and service…. .I was very pleased! I’ll have no problem recommending Advantage, as always. Jack Sweeney More

by Jack.Sweeney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elaine, Sebastian Olszewski
Report | Print
Apr 27, 2024 -

Advantage BMW Midtown responded

We are thrilled to hear that you had a terrific experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 24, 2024

Fast and efficient. Excellent customer service. Sent all updates by text and were very transparent. More

by syedrazamd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro
Report | Print
Apr 27, 2024 -

Advantage BMW Midtown responded

We are thrilled to hear that you had a fast and efficient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 14, 2024

Completed service on time and provided recommendations on additional maintenance services that would be needed at the next interval More

by Mr B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Report | Print
Apr 16, 2024 -

Advantage BMW Midtown responded

That's great to hear! Timely service completion and proactive recommendations for future maintenance are important aspects of a positive service experience. Thank you for choosing us!

Helpful
April 11, 2024

I love the service here at this location-I have been coming here over 15 years . Robert Garcia and Kevin are wonderful and always treats me like a Queen More

by Michigan-Big10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Garcia
Report | Print
Apr 13, 2024 -

Advantage BMW Midtown responded

It's fantastic to hear that you've had such a positive experience with Robert and Kevin at the service location! Being a loyal customer for over 15 years speaks volumes about the quality of service you receive. We're here to ensure your continued satisfaction!

Helpful
April 09, 2024

I've been taking my cars here for 6 years now and have always been happy with the excellent service they provide. Scheduling an appointment is very easy and the check in and check out process is very effi More

by mtlecompte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Thomas
Report | Print
Apr 12, 2024 -

Advantage BMW Midtown responded

It's fantastic to hear about your positive experiences at Advantage BMW Midtown over the past six years! We're delighted that you find our service scheduling easy, efficient, and that Barry provides excellent service as your advisor. We appreciate your recommendation and look forward to continuing to provide you with top-notch service for your cars. We're here to help and ensure you continue to have a great experience with us!

Helpful
April 05, 2024

Very responsive and friendly people and service department. Would highly recommend to anyone with a BMW. More

by bmach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elaine Flores
Report | Print
Apr 09, 2024 -

Advantage BMW Midtown responded

We are thrilled to hear that you had a responsive and friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 04, 2024

Excellent service and customer support. Robert took great care of me during my service visit. More

by bhufftx86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Garcia
Report | Print
Apr 06, 2024 -

Advantage BMW Midtown responded

It's fantastic to hear that you had an excellent experience and that Robert provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
March 30, 2024

Always good service. Eduardo always keeps us informed and ensures we are taken care of. More

by GBooth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo
Report | Print
Apr 04, 2024 -

Advantage BMW Midtown responded

It's fantastic to hear that you had a good experience and that Eduardo provided informed assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
1
2
3
4
...
58