Back

Advantage BMW Midtown

Houston, TX

4.7
595 Reviews

1305 Gray St

Houston, TX

77002

Directions

By Type

Showing 595 reviews

May 29, 2014

Great Customer Service This was my first time having my car "serviced" and the folks at Advantage BMW make it memorable...in a good way. I would gladly recommend them. More

by terrywynnii
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gustavo
May 25, 2014

Great Service & Dedication This by far was the best car buying experience ever. Ken our salesman was very thorough and very determined for us to get the car of our dreams. These More

by srgregor21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny Addison
March 20, 2014

Great experience. When I made my service reservation I was promised a loaner car. When I arrived that morning a 535 was waiting for me. Everyone I spoke with was very friendly More

by Herrr013
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chien
January 30, 2014

They charged me over $3,300 in labor alone! Original service quote started out at $4,200, increased to $6,300 to $8,100! Horrible!!! Mr. Pat Goldwait (General Manager) returned my call on Friday, provi More

by Siciliana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Juan Galvez, Emile Shaw
September 01, 2013

Their service is consistently great and the service advisers are thorough explaining any issues with our vehicle. They also take the time to listen to my service concerns and offer solutions when perf More

by JTallisonodd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karen Hudson
June 14, 2013

First luxury car purchase and I cannot say I had any complaints. My salesperson, Yasmin Guerrero, was probably the most pleasant salesperson I have ever deal with, definitely when it comes to the new c More

by danjkal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yasmin Guerrero
June 14, 2013

Very professional and courteous and pleasant experience. I really enjoyed doing business at this dealership and with Yasmin the salesperson.. Highly recommended to anyone in the market for a car. More

by Kbejjani
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yasmin Guerrero
June 14, 2013

Have always avoided sales staff when purchasing cars but came across this team at Advantage. Yasmin Guerrero, Nathan Swanson, and Steve DeLeon really impressed. Kudos to them and a professional staff. More

by igniteassoc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yasmin Guerrero
May 15, 2013

I took my 550i in because it had water in the trunk. Got it back, it rain and still water in the trunk. I got it back for the second time, it rain again and water in trunk again.!!! I spent over $2,500 alre More

by mrpay07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jason
Jun 10, 2013 -

Advantage BMW Midtown responded

We apologize for the inconvenience of the situation. We want you to enjoy your BMW experience, and please let us know if there is anything we can do to help you do so.

April 10, 2013

We leased a 535i 10 days ago; at time of purchase we we wavering between it and the X5. We were told to drive it and if you don't like it you can always switch. On day 7 we decided that was to small and ou More

by Flybuzz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
George Hayden
Jun 10, 2013 -

Advantage BMW Midtown responded

We are sorry for the inconvenience during this experience. We want you to enjoy your BMW to the fullest. Please come to us if there is anything we can do to assist you in the future.