Advantage Ford Fremont

They were very helpful in taking care of the problem with my car. Got it in and fixed in a timely fashion. They had the parts to fix it and now it is sounding great. Thank you my car. Got it in and fixed in a timely fashion. They had the parts to fix it and now it is sounding great. Thank you More

Professional The whole dealership is professional, from my purchase to servicing. Always fast and friendly. Went above and beyond. My car was in for a recall, turn The whole dealership is professional, from my purchase to servicing. Always fast and friendly. Went above and beyond. My car was in for a recall, turns out it didn't need the part. It was reset. After going across the street I noticed my time was incorrect and wouldn't reset. Went back to Advantage and Bob and Brian took the time to research the problem, got my time to reset and I was on my way. Great service!!! More

Lease customer Every time I schedule an appt. for an oil change I get fast, courteous and friendly service. I would recommend Advantage to anyone for sales and servi Every time I schedule an appt. for an oil change I get fast, courteous and friendly service. I would recommend Advantage to anyone for sales and service. More

My safety I appreciate the mechanics who work to keep us safe on the road. The commitment of the service department shows whenever I have questions or concerns I appreciate the mechanics who work to keep us safe on the road. The commitment of the service department shows whenever I have questions or concerns with our Transit. More

I have leased 3 vehicles and am very happy. Friendly, professional and very helpful salesman (Dave Root). I am wished a Happy Birthday by phone each year. A fun experience! And I love my car! Friendly, professional and very helpful salesman (Dave Root). I am wished a Happy Birthday by phone each year. A fun experience! And I love my car! More

More issues after having work done there I have had my SUV in the service department 5 times this year and every time I take it home, it's wore than before I took it in. The tech guys have sa I have had my SUV in the service department 5 times this year and every time I take it home, it's wore than before I took it in. The tech guys have said they don't know how to fix the problem and I was always getting the run around with getting my SUV in the shop and getting a loaner vehicle to drive. How can a car dealership (new and used) only have 2 cars to lend out to their entire service department's customers? Doesn't make much sense to me. More

Care of customer poor ! Nathan was great in body shop ! Guys fixing car considerent.. however service managers no consideration that we had no car for 7 weeks almost ! Still Nathan was great in body shop ! Guys fixing car considerent.. however service managers no consideration that we had no car for 7 weeks almost ! Still can’t believe it took that long but that wasn’t my disappointment..Finally a couple of days before my husband pacemaker ( after several pleas ) loaner car that had no air the first time I drove it ! . Kicked in the next afternoon .. Had to pay 2 lease payments while they had car ( and a week of rental ) since they couldn’t help out .. I love my escape . But very unhappy with customer service from managers!!! They just didn’t seem to care we seniors had a car !! More

Service Dept. Service dept. is very good. I make an appt. and they don't keep me waiting. They always ask if they can Do something if needs attention. We were Service dept. is very good. I make an appt. and they don't keep me waiting. They always ask if they can Do something if needs attention. We were in Texas, and we needed work done on our car. I talked to Bob and he told I had a warranty for that part. The service dept. in Texas said we didn't I told them to call Bob and he told them where to look and saved us hundreds of dollars. More

definitely not a doctor's office I got into the shop 3 minutes before my appointment. They were ready for me and pulled the truck right in after getting some numbers from the door lab I got into the shop 3 minutes before my appointment. They were ready for me and pulled the truck right in after getting some numbers from the door label. They told me on the phone that the recall work would be around 35 minutes. It was almost 40. I am very pleased with there promptness and quality of work. More

Excited I've dealt with Kelly Belcher for over 20 years. He's always gone over & beyond to help me find my perfect vehicle. I'm VERY picky (ask Kelly) but he I've dealt with Kelly Belcher for over 20 years. He's always gone over & beyond to help me find my perfect vehicle. I'm VERY picky (ask Kelly) but he has always delivered. Then Marlena (?) that took care of the paperwork did an exceptional job as well. Very helpful & informative. More