Advantage Hyundai

It was easy to make the appointment online Staff was courteous. They listened and made recommendations as to specific services my car needed, which did not seem excessive. courteous. They listened and made recommendations as to specific services my car needed, which did not seem excessive. More

Quick, efficient Great dealership, professional Sales person and fantastic Service area as well Would highly recommend person and fantastic Service area as well Would highly recommend More

Ms. Lewis was very professional and easy to work with . She listened to what we were looking for and came up with the exact match in minutes . We discussed pricing and came to terms rather quickly and afte She listened to what we were looking for and came up with the exact match in minutes . We discussed pricing and came to terms rather quickly and after we came back with our bank check (we chose not to finance) we were able to drive off the lot with our new Kona in a mater if moments . If you're looking for a no hassle experience I would defiantly recommend Ms. Lewis for anyone . More

When I dropped the car I was given information about the wait. Sat in the waiting room where I see you had coffee and snacks. wait. Sat in the waiting room where I see you had coffee and snacks. More

Efficient, friendly, and communicative Erin was very friendly and communicative, the dealership was clear and welcoming. I was very comfortable in the waiting area. friendly and communicative, the dealership was clear and welcoming. I was very comfortable in the waiting area. More

Didnt have the part to address safety recall. Tires were flat and waited 2.5 hours for system update and couldn't address split screen issue but courtesy to affix rain guard was appreciated Tires were flat and waited 2.5 hours for system update and couldn't address split screen issue but courtesy to affix rain guard was appreciated More

Was very un happy I wait over 1/2 to check in. Sale person not nice and damage to my car. Didn’t get what made the appointment for. Sale person not nice and damage to my car. Didn’t get what made the appointment for. More

It was my first time there. I was treated with respect and felt appreciated. Mohammed took really good care of me. I usually go to Queens but I will be coming back here from now I was treated with respect and felt appreciated. Mohammed took really good care of me. I usually go to Queens but I will be coming back here from now on. More

I had a very disappointing experience at this Hyundai dealership and will not be returning. I arrived for a scheduled oil change and waited over 30 minutes just to be checked in. During booking, I was dealership and will not be returning. I arrived for a scheduled oil change and waited over 30 minutes just to be checked in. During booking, I was never informed that I would be charged for an oil change on my 2026 vehicle. In the past, I’ve never paid for oil changes with my previous vehicles at this dealership, so this was already frustrating due to the lack of transparency. When I checked in, I was assisted by Erin Puglisi, who asked whether I would be waiting or taking a loaner. I explained that I would be waiting but stepping out briefly with my husband and would return shortly. After stepping out for about an hour, I came back and waited an additional 2.5 hours — totaling 4.5 hours for a simple oil change. This is completely unacceptable. I have never experienced such an excessive wait time for basic service. When I approached Erin to express my frustration, I was told that because I had stepped out, my vehicle was not treated as a priority. Meanwhile, customers who arrived after me were serviced and finished before me. This was extremely frustrating and unfair. To make matters worse, I had my 4-year-old son with me, which made the long wait even more difficult. Despite clearly expressing my concerns, there was no apology or acknowledgment of the inconvenience. Overall, this was the worst service experience I’ve had at a dealership. Poor communication, lack of transparency, and zero customer care. I will not be returning and would not recommend this location to others. More

None of the required parts for this service were in stock, and I didn't need anything rare, just one tire and 2 tpms sensors. 6 hours and 30 minutes of waiting only got me one replacement tire and whe stock, and I didn't need anything rare, just one tire and 2 tpms sensors. 6 hours and 30 minutes of waiting only got me one replacement tire and wheel alignment. Service advisor didn't mention a wheel alignment service special from the website. Barely any updates throughout the 6.5 hours of waiting. Drop off service only works if you live next door, hence the waiting. And I have to come back for the sensors if they ever arrive to the dealership. More