Advantage Hyundai

Waited for my vehicle ? ? and stayed in side Waited over 3 hours with a 10 am appointment oil change and inspection ? and stayed in side Waited over 3 hours with a 10 am appointment oil change and inspection More

The employees at this service location were all polite and courteous. The facility was clean and comfortable with a nice waiting room. and courteous. The facility was clean and comfortable with a nice waiting room. More

Very good & excellent services & curtsy I will recommend to others all th best to teams to others all th best to teams More

I have been patronizing advantage Hyundai for decades. I keep coming back because of the awesome hospitality., service, and help at anytime. I love the cars because I never had any problems with any of tg I keep coming back because of the awesome hospitality., service, and help at anytime. I love the cars because I never had any problems with any of tge cars I Leased More

First time at Advantage Hyundai. Easy to get to and the service department were great. Easy to get to and the service department were great. More

I left my car two entire days first day they did not get time to see my car. Second day they don't have software to upgrade. Issue still not resolved time to see my car. Second day they don't have software to upgrade. Issue still not resolved More

Miscommunications between valet and service department had to get the general manager involved Almost went without my car for 2 days until after 5oclock when the gm stepped in. Im a first responder/single had to get the general manager involved Almost went without my car for 2 days until after 5oclock when the gm stepped in. Im a first responder/single mom my car is needed and is essential More

My experience at Advantage Hyundai in Hicksville was extremely disappointing. The customer service I received fell far below expectations. During a phone conversation, Christina apparently believed I extremely disappointing. The customer service I received fell far below expectations. During a phone conversation, Christina apparently believed I was on hold and made inappropriate comments that I was able to hear in full. Listening to those comments firsthand was shocking and incredibly unprofessional, and it left her with major egg on her face once she realized I had heard everything. I then attempted to seek assistance from George, but my concerns were not addressed, and I felt that no meaningful effort was made to resolve the issues. To make matters worse, Anthony, the General Manager, attempted to smooth things over by providing information that I later found to be false rather than addressing my concerns honestly and transparently. Instead of taking accountability, I felt as though I was being told whatever was necessary to end the conversation. Purchasing a vehicle should be a respectful and straightforward experience. Unfortunately, that was not my experience here. I hope this feedback is taken seriously and that improvements are made in communication, professionalism, and customer service More

My dashboard is still showing that the car needs service and my monthly check up also shows my car needs service. This continues to be an issue. They can't get the timing of my service correctly and your cu and my monthly check up also shows my car needs service. This continues to be an issue. They can't get the timing of my service correctly and your customer service reps called me at least 5 times if not more...ridiculous. I also reported that the front passenger seat belt wasn’t locking correctly. I was told the mechanic tested it several times and found no issue. If that’s true, then why didn’t it work for me? The red pieces in the latch kept getting stuck. Then my adult son tested it as well and he had the same problem. More

Everybody is friendly and helpful The people at the dealership care about giving the client a great experience dealership care about giving the client a great experience More