Advantage Hyundai

you can trust Roger helped me got the car i wanted quick. we had deal quickly we had deal quickly More

Everyone was professional and efficient And I will use them again for any future issues them again for any future issues More

I brought my Sonata in because my engine light was on. The mechanic expertly diagnosed the problem and repaired it, all covered under the warranty. Hyundai even offered me a loaner car while waiting for t The mechanic expertly diagnosed the problem and repaired it, all covered under the warranty. Hyundai even offered me a loaner car while waiting for the part! I couldn’t be more satisfied! My advisor (Tessa Tarantino) as usual was excellent and ensured that all my concerns were expertly addressed. I always have peace of mind knowing that my family is driving in vehicles that are mechanically sound after being serviced at Advantage Hyundai! More

No communication. Dropped off car at 11am and never received any text from the service advisor. I called 2 times. First time they said the shop closes at 4:45pm so car Dropped off car at 11am and never received any text from the service advisor. I called 2 times. First time they said the shop closes at 4:45pm so car should be ready by then. Called again at 4pm and it went to voicemail. I proceeded to just show up at 4:30pm. Was told it would be ready in 15 min but it ended up being another 1 hr. All in all it took 6.5 hrs to get my car. And I had to do all the phone initiating. Extremely disappointed. More

Super helpful. Car was thoroughly reviewed. Really appreciate all the help. Will come back for the next one Car was thoroughly reviewed. Really appreciate all the help. Will come back for the next one More

Went in for recalls, ended up needing brakes. Service went well, just expensive. They are monitoring the cause of vehicle stalling Service went well, just expensive. They are monitoring the cause of vehicle stalling More

The dealerships friendly appointments are on time Car is returned very clean Happy with the work done returned very clean Happy with the work done More

From my arrival at the service dept it started poorly. Patrick, the service manager did not greet me but made sure to tell me that the 52,000 mile check I signed up for has not been available for 10 years Patrick, the service manager did not greet me but made sure to tell me that the 52,000 mile check I signed up for has not been available for 10 years. I informed him that it was not my fault that the service website is wrong. I informed him that I also left notes about error messages and that I had a warranty(HPP). He incorrectly told me there would be a charge for diagnostic work (he was premature and wrong in saying that). They kept my car all day Friday, through the weekend and not work was performed until Monday. What did I drop it on Friday? I asked for a transmission tuneup, a change of fluid and a filter change. They could not do it because the technician could not remove the hex drain plug! No one ever thought to change the transmission pan? Not being able to remove the drain plug is a defect that should be covered under HPP. Am I wrong? I called twice to speak to the supervisor of Service, Joe. I never got a call or email back. This is the worst service experience I have ever had and I will not be bringing my car to a place I cannot trust and that treats their customers like morons. More

Ultimately it was a positive experience. The only downside was the amount of time I had to wait The only downside was the amount of time I had to wait More

As usual i received phenomenal service when I had my car serviced Both Tessa and Beverly were consummate professionals serviced Both Tessa and Beverly were consummate professionals More