Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,414 Reviews of Advantage Hyundai - Service Center
Sort by
Verified Customer
February 10, 2024
Mohammad was excellent very gentleman like and easy to deal with he made the experience very enjoyable love the new place and appreciate the service by Genesis deal with he made the experience very enjoyable love the new place and appreciate the service by Genesis More
by charles
Employees Worked With
Mohammad
February 09, 2024
The entire process was quick and painless. Greeted me early in the morning and took care of everything I needed. They even comped the NYS inspection! Pick up was just as easy. Greeted me early in the morning and took care of everything I needed. They even comped the NYS inspection! Pick up was just as easy. More
by lleibow814
Employees Worked With
Service department and cashier
September 13, 2023
Came in for service at the end of June, asked to have my head unit looked at as the glass was separating from the unit. They did all the other service I requested (oil change and inspection) but “forgot” to head unit looked at as the glass was separating from the unit. They did all the other service I requested (oil change and inspection) but “forgot” to look at the head unit. They then scheduled ANOTHER appointment to look at the head. After that appointment it was deemed a warranty repair and they would have to order the part. Fast forward to today, I was never contacted once to say the part arrived. I call today and after a little “confusion” on their end they inform me after a part comes in it gets shipped back after 30 days. So basically my part came in, it sat there, and no one thought to let the customer know. Now it has to be Re-ordered. Let’s see if they screw it up a second time More
by J.B.
Employees Worked With
Michael Kiely
October 27, 2022
I bought my car for service for just an oil change. I made an appointment for 9:00 am and I was there at 8:50am. They took my car in. Now I have a habit of jotting my info for my car, when I dropped I made an appointment for 9:00 am and I was there at 8:50am. They took my car in. Now I have a habit of jotting my info for my car, when I dropped off my mileage was 15505 and the gas showed 268. They had me waiting for four (4) hours and other customers came and went. When I finally asked about my car they told me that my car was parked out in the front. All this time they drove cars out of the service department themselves to give to the customers. Anyway, when I went into my car, the mileage read 15514 and the gas 254. I immediately knew that my car had been driven around!! A oil change does not take 4 hours!!! My mileage as well as my gas read that indeed my car was used!!! I am very disappointed and unhappy with the service that Advantage Hyundai has provided. My service advisor was Erin Pugliese. I will be calling and complaining as well but I wanted to post my review first (and see if they call me from the service department regarding this matter)!! I love my car but I am not a happy customer of the service department. And I can see from the reviews that there are many unhappy customers as well. You would think that they would do something to improve themselves so as to not get bad reviews!! Amazing!! More
by servetfk
Employees Worked With
Erin Pugliese
